Raquel Perez

• Overseeing all aspects of the ELP program at the assigned school site.
Hiring, training, and supervising staff members, including youth leaders
and other personnel.
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• Ensuring the safety and well-being of students, providing guidance, and
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engaging them in program activities.
Planning, implementing, and managing age-appropriate program activities
that engage students.
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Handling tasks such as budget management, monthly paperwork,
attendance management, and other compliance requirements.
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Communication
- Maintaining open communication with parents, students, staff, and school
staff.
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• Working collaboratively with the Program Director and other staff members.
Addressing issues that may arise during program operations and finding
solutions.
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• Ensuring a safe and secure environment for all participants.
Adhering to all applicable YMCA policies, procedures, and legal
requirements.
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DIRECTOR FOR ASES/ELOP EXPANDED LEARNIN

• Under the supervision of the Program Director and Quality Program Coordinator, the Site Supervisor – Expanded Learning Programs (ELP) is responsible for the overall site leadership, management, and supervision of staff, students, and program activities
• The Site Supervisor will provide coaching and support for the Assistant Site Supervisor and Youth Leader staff members and will collaborate with school personnel and families to maximize program capacity, ensure a safe and supportive environment, and offer program activities that promote student skill building, healthy choices and behaviors, diversity and equity, and academic achievement
• The Site Supervisor position requires leadership and management skills, strong communication skills, and a strong desire to mentor youth, strengthen families, and serve the community.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Evaluated scripts to identify creative strategies and resource needs.
• Evaluated company documentation to verify alignment with regulatory requirements.
• Monitored and coordinated workflows to optimize resources.
• Oversaw supply chain functions to verify inventory levels and budget adherence.
• Evaluated live broadcasts to assess signal strength and compliance with FCC standards.
• Monitored expenditures to mitigate risk of overages.
• Leveraged professional networks and industry knowledge to strengthen client relationships.

• The Assistant Site Supervisor is responsible for assisting in the planning, management, and implementation of program activities in accordance with the goals and policies of the ASES/21stCCLC grant, school district, collaborative partners, and the YMCA of San Diego County
• Supervise program participants, always ensuring their guidance and safety
• Serve as lead staff of the expanded learning program in the absence of the Site Supervisor
• Actively recruit students and market expanded learning activities to ensure program capacity
• Collaborate with school and district personnel to align high-quality academic activities and to develop and maintain positive relationships.

• Actively supervise program participants, always ensuring their guidance and safety
• Assist in the planning, management, and implementation of age-appropriate program activities that engage students in active and meaningful experiences
• Collaborate with school personnel and program partners to align high quality academic activities and coordinate student services
• Provide positive behavior guidance that supports the developmental, social-emotional, and physical needs of all students.

• Provide assistance to clients and providers at the front desk and during orientation, greeting clients and providers in a friendly and courteous manner
• Performs clerical functions, including, but not limited to: keyboarding, word processing, spread sheets, report preparation, data entry, filing, scanning and copying
• Assists at meetings and trainings with notices, set up, minute taking, and clean up
• Cross-trained in other administrative areas for occasional backup purposes
• Provides supportive services to the Alternative Payment/Certificate Child Care Payment Technicians
• Provides other support services including but not limited to: Photocopying, sorting and collating, Alphabetizing, Assisting visitors, Receiving/directing calls and taking accurate messages, Fax & Mail collection from drop box and front desk
• Resource Management: Order supplies as needed, Collecting statistics, File/records maintenance, Cataloging written materials, Department record keeping
• Continuous Quality Improvement: Phone calls will be returned within 1 business day
• If you suspect fraud it must be reported to your direct supervisor within one business day
• Staff Development: All Alternative Payment/Certificate Staff meetings, Office Staff meetings, Agency Meetings, Safety and training meetings.

• Greet new clients and assess their needs, check them into appointments, and make copies
• Help new and existing patrons in looking up case manager or activity on their case
• Answering front desk phone and directing calls to case managers or proper authority, along with checking voicemail
• Continuously filing active and closed cases accordingly
• Order office supplies and assess the needs of case managers and the supplies they need
• Daily task involves getting outgoing mail ready and delivering incoming mail.

• Help new and existing patrons in looking up materials
• Checking out materials to patrons along with showing and telling them book etiquette of using materials being borrowed
• Use the congressional library Dewey decimal system to reshelve and catalog books in SDSU FAD and PAC
• Daily task involves cleaning staff room and clearing out trash at the end of everyday
• Assigned to special projects, such as digitization of World War II correspondence.

• Help patients to voice their concerns in regard to medical procedures being done in the office
• Make new appointments for new patients and existing patients
• Reschedule appointments and call insurance companies for eligibility
• Answer phones and provide customer service in English and Spanish.