Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Raquel Porras

El Paso,TX

Summary

Goal-driven Assistant Store Manager with 2 and a half year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings. Experienced office Assistant for a warehouse supervisor, extremely effective at minimizing hassles and alleviating client concerns through effective schedule coordination. Demonstrated proper attention to personal hygiene and dress. Proficient in handling clients both in person and across multiple phone lines.

Overview

6
6
years of professional experience

Work History

Registration Coordinator

El Paso Children's Hospital
08.2024 - Current
  • Provided exceptional customer service to attendees, responding quickly to inquiries and resolving issues efficiently.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Administrative Assistant

Rocky Mountain Mortgage Company
01.2021 - 12.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

Assistant Store Manager

PacSun
10.2018 - 05.2020
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Coached and developed store associates through formal and informal interactions.

Education

High School Diploma -

Montwood High School
El Paso, TX
06.2017

Skills

  • Quick learner- Always open to finding out and learning new things
  • Results-oriented- Whether the results be small or big, no effort will be wasted
  • Training and development- Greatly believe in training others on what you know but also knowing that there is also room to grow

Affiliations

  • Trained and proficient on all microsoft systems

Timeline

Registration Coordinator

El Paso Children's Hospital
08.2024 - Current

Administrative Assistant

Rocky Mountain Mortgage Company
01.2021 - 12.2023

Assistant Store Manager

PacSun
10.2018 - 05.2020

High School Diploma -

Montwood High School

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Raquel Porras