Raquel Renteria
FONTANA,California
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Bottle Girl
Downtown Experiment Club
04.2024
- Provide specialized customer service at entertainment venues
- Demonstrated ability to manage multiple tasks in a timely and efficient manner
- Possess excellent customer service skills as well as strong attention to detail.
Cashier
Crevier BMW
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, maintaining a positive reputation for the store as well as the brand being represented.
Mobility Associate
Porsche Riverside
10.2022 - 08.2023
- Worked varied hours to meet seasonal and business needs
- Greeted customers and offered assistance for increased customer satisfaction
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties
- Provided product price information to customers
- Managed customer relations through communication and helpful interactions
- Identified customer needs and wants to enhance customer experiences and boost sales.
P.F Changs
10.2019 - 12.2020
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Elevated customer satisfaction through follow up and enthusiastic customer service
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Server Shift Leader
Hooters
10.2017 - 10.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes
- Explained menu items and suggested appropriate options for food allergy concerns
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Education
High School Diploma -
Bloomington High School
Bloomington, CANo Degree -
Chaffey College
Rancho Cucamonga, CA05.2017
Skills
- Excellent customer service
- Cash Handling
- Effective Communicator
- Work well under pressure
- Adaptable
- Team Player
- Fast-learner
- Upbeat and Positive Personality
- Conflict and Complaint Resolution
- Microsoft Excel
Timeline
Cashier
Crevier BMW
05.2024 - Current
Bottle Girl
Downtown Experiment Club
04.2024
Mobility Associate
Porsche Riverside
10.2022 - 08.2023
P.F Changs
10.2019 - 12.2020
Server Shift Leader
Hooters
10.2017 - 10.2019
High School Diploma -
Bloomington High School
No Degree -
Chaffey College
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