Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Raquel Richard

Hilliard

Summary

Detail-oriented professional with a proven track record in customer service and cash handling within a retail environment. Adept at collaborating with team members to ensure smooth operations and delivering exceptional service to enhance customer satisfaction.

Overview

2
2
years of professional experience

Work History

Front End Specialist

Winn Dixie
Hilliard
04.2023 - Current
  • Processed customer transactions efficiently at a busy retail environment.
  • Assisted customers with product inquiries and service-related questions.
  • Maintained cleanliness and organization of the checkout area consistently.
  • Collaborated with team members to ensure smooth store operations.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Balanced cash drawers at the end of each shift.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.

Education

High School Diploma -

Florida Virtual School
Online
06-2025

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Retail operation
  • Communication skills
  • Time management

References

References available upon request.

Timeline

Front End Specialist

Winn Dixie
04.2023 - Current

High School Diploma -

Florida Virtual School

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