Raquel Rivera Diaz
Cape Coral,,FL
Summary
Dynamic and student-focused admissions professional with over ten years of experience in higher education recruitment, enrollment, and student success. Skilled in guiding prospective students through the admissions process, fostering engagement, and exceeding enrollment goals. Seeking a part-time opportunity to apply my expertise in relationship-building, communication, and data-driven recruitment strategies to support institutional growth and student achievement.
Overview
11
11
years of professional experience
Work History
Admissions Advisor
South University
09.2024 - 06.2025
- Accurately explained degree programs, admissions, and financial aid processes.
- Used CRM platforms to manage leads and achieve performance goals.
- Secured new referrals by asking prospective students for recommendations.
- Cultivated relationships with students, resulting in a 20% increase in engagement.
- Remote
Admissions Advisor
Rasmussen University
07.2019 - 09.2024
- Recruited applicants through social media, campus events, and job fairs.
- Delivered information sessions that increased enrollments by 10%.
- Coordinated registration, transcript submissions, and background checks.
- Exceeded recruitment goals by 20% through proactive outreach and engagement.
Admissions Representative
Sunstate Academy
01.2014 - 03.2019
- Utilized LinkedIn, job boards, and referrals to attract and enroll students.
- Coordinated interviews, tours, and financial aid appointments using CRM tools.
- Represented the institution at college nights and community events, increasing engagement by 20%.
- Surpassed quarterly targets through strategic data analysis and planning.
Education
B.A. - Communication, Minor: Sociology
University At Albany
Albany, NYSkills
- Salesforce
- Creatio
- Microsoft Office Suite
- Google Suite
Areas of Expertise
- Recruitment
- Enrollment
- Sales
- Retention
- Cross-Functional Collaboration
- Social Media Outreach
- Strategic Planning
- Presentation Facilitation
- Conflict Resolution
- Data Management
- Project Management
- Problem Solving
- Training Facilitation
- Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Admissions Advisor
South University
09.2024 - 06.2025
Admissions Advisor
Rasmussen University
07.2019 - 09.2024
Admissions Representative
Sunstate Academy
01.2014 - 03.2019
B.A. - Communication, Minor: Sociology
University At Albany