RAQUEL RIVERA DIAZ

• Developed tailored home presentations to meet client needs and preferences. Guided clients through home selection process, addressing questions and concerns effectively. Collaborated with construction teams to ensure timely project completion and quality standards. Conducted market analysis to identify trends and inform sales strategies. Established strong relationships with clients, resulting in increased referrals and repeat business.

● Accurately explain Associate & Bachelor degree programs, admissions & financial aid process, & student services. Used CRM platforms to promptly contact new leads & successfully achieve weekly performance activities and goals. Secured new personally developed referrals by directly asking prospective students of others who may be interested in the programs offered. Cultivated relationships with students to encourage transparent communication, resulting in a 20% increase in student engagement & improved satisfaction scores.

• Provide students with guidance and direction in an effort to encourage student persistence, improve retention outcomes, and support enrollment growth. I am responsible for building relationships with students that foster open communication. This allows me to effectively advise students in an effort to ensure the students successfully meet their educational goals.

• Responsible for recruiting applicants for the various nursing programs the University offers. Host both virtual and in person information sessions weekly that discuss the nursing programs and enrollment process. Ensure that students are compliant before starting classes. Assist them with registering for the nursing entrance exam, submitting transcripts for review, ordering background checks and fingerprints, and submitting all required immunizations. Meet quarterly goals specific to recruitment as well as daily goals directed towards activity.

• Responsible for recruiting qualified applicants for admissions to the academy. Welcome prospective students by conducting interviews, processing paperwork, setting up appointments with financial aid, arranging tours, and following up with future appointments. Attend recruiting events such as high school college nights, career fairs, and community informational sessions. Meet and maintain campaign goals on a quarterly basis.