Raquel Roberson-Rojas
Upland,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Office Manager/Administrative Assistant Manager
Silverstar Enterprises Inc.
06.2006 - 04.2023
- Scheduled meetings, appointments with clients in office and out of office ordered and logged materials need for onsite and per job costs created estimate, invoices and took payments using Quick books
- Provided administrative support to owner and employees
- Bookkeeping, using Quickbooks handled Payroll and 1099's with ADP estimated jobs from drawings or by taking measurements
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Completed data entry tasks with accuracy and efficiency.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Maintained computer and physical filing systems
Out Door Vending
Disney College Program
03.2013 - 03.2014
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
South Hills High School
West Covina, CA06.2007
Skills
- Customer service
- Time management,
- Computer literacy,
- Communication skills,
- Microsoft word,
- Leadership,
- QuickBooks,
- Payroll Management
- Data Entry Documentation
- Account Balancing
- Customer Service
- Document Retrieval
Timeline
Out Door Vending
Disney College Program
03.2013 - 03.2014
Office Manager/Administrative Assistant Manager
Silverstar Enterprises Inc.
06.2006 - 04.2023
High School Diploma -
South Hills High School
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