Raquel Rocha
Springs,TX
Summary
Cashier with 4 years of experience in providing exceptional customer service and fostering a welcoming environment at leading fast-food chains. Proficient in sales techniques, problem-solving, and communication, with a strong commitment to workplace safety. Demonstrates a passion for enhancing customer satisfaction and promoting loyalty through efficient service and team collaboration.
Overview
4
4
years of professional experience
Work History
Cashier
Chipotle
01.2024 - Current
- Engaged with customers to provide exceptional service, fostering a welcoming environment and promoting customer loyalty.
- Trained new team members on cash register operations, ensuring consistent service quality and smooth team integration.
Cashier
McDonalds
01.2022 - 12.2023
- Delivered exceptional customer service by efficiently processing orders, enhancing customer satisfaction and fostering repeat business.
- Maintained a clean and organized workspace, supporting health standards and improving overall customer experience.
Prep
Panera Bread
06.2021 - 12.2021
- Prepared high-quality food items efficiently, ensuring customer satisfaction and contributing to a 10% increase in positive feedback.
- Collaborated with team members to maintain a clean and organized kitchen environment, fostering teamwork and enhancing overall productivity.
Education
Business
Lone Star College System
Conroe, TX09.2025
Skills
- Sales Techniques
- Problem Solving
- Communication Skills
- Workplace Safety
Languages
Spanish
Hobbies and Interests
I'm deeply passionate about connecting with people, and one of my strongest personal skills is active listening. I take pride in being someone others can turn to for advice, offering thoughtful guidance and support. This has helped me build strong, meaningful relationships both personally and professionally. In my free time, I love spending time in nature whether it's hiking, exploring new trails, or simply enjoying the outdoors. I'm a very active person who thrives on movement and adventure. These activities not only keep me physically fit but also fuel my creativity and mental well being. They reflect my appreciation for balance, mindfulness, and living life to the fullest.
Courses
- Marketing for Entrepreneurs - Aprende Instated - Nov 2024 - Aug 2025
- Design and installation of home furniture - Aprende Instated - Nov 2024 - Aug 2025
Timeline
Cashier
Chipotle
01.2024 - Current
Cashier
McDonalds
01.2022 - 12.2023
Prep
Panera Bread
06.2021 - 12.2021
Business
Lone Star College System