Raquel Rodriguez
San Antonio,United States
Summary
An experienced educator with 5 years as an optician sales associate and 14 years managing Type One Diabetes. Possesses strong problem-solving and communication skills with a positive attitude. Commended for a team-player attitude, exemplary customer service skills, and building strong relationships with patients, students, parents, and the community. Successful at promoting customer satisfaction and purchases through consultative techniques and diligent attention to individual needs. A dedicated and dependable relationship-builder with excellent organizational strengths and a superior work ethic.
Overview
8
8
years of professional experience
Work History
Clinical Teacher
Woodlawn Hills Elementary - San Antonio Independent School District
07.2020 - 12.2020
- Design and facilitate content area curriculum
- Implemented program curriculum and lesson plans for in-person and virtual learning
- Supported student physical, mental, and social development using classroom games and activities.
- Scaffold and differentiate instruction
- Increased educational expertise and knowledge by participating in instructor-oriented workshops (professional development and professional learning community (PLC) meetings)
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Collaborated with faculty for collective inquiry and action research to better serve students
- Record and document student learning, behavioral analysis, progress and plan of action
- Communicated and collaborated with paraprofessionals and specialists to support and improve teaching strategies, student learning, student behavioral and psychological concerns
- Implement classroom management and community building strategies such as pair and share/cooperative learning via Zoom for in-person and virtual learning
- Developed and facilitated hands-on and online activities and lessons for all content areas via Canvas course management system, web applications, Microsoft Office applications and virtual manipulatives.
- Troubleshooting hardware, software, network connectivity issues, server configuration and communication.
Field Service Student Educator
Regency Place Elementary - Northside Independent School District
01.2020 - 05.2020
- Design and facilitate content area curriculum for 5th grade dual language classroom
- Implemented program curriculum and lesson plans
- Attended professional development and PLC meetings
- Supervise, monitor and assist benchmark and curriculum based assessments.
- Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
Field Service Student Educator
El Dorado Elementary - Northeast Independent School District
01.2019 - 12.2019
- UTSA student teacher partnership with Early childhood program HEB Read 3 educating parents following program curriculum with focus in importance of children reading weekly using proper reading and modeling strategies
- Implemented lessons and activities following program curriculum
- Educated and collaborated with parents to develop plans for students to support literacy development and encourage healthy eating habits
- Built relationships and communicated with parents to provide best learning environment for children.
- Modeled read aloud strategies to children and parents three times per week.
Field Service Student Educator
Lamar Elementary - San Antonio Independent School District
01.2017 - 05.2017
- Assist mentor teacher with daily tasks and Special Education classroom management
- Keep record and documentation of student learning and behavior
- Guide and assist students following accommodations
- Scaffolding during assignments and activities according to student learning needs
- Monitor and supervise and assist students during recess and lunch.
Optician Sales Associate
Wal-Mart Vision Center
07.2012 - 02.2017
- Phone communication with insurance representatives to maintain knowledge of insurance plans, eligibility and processing of optical orders
- Developed unique sales approach and identified patient needs to expand sales.
- Pursued additional sales opportunities within current customer base to expand sales.
- Collaborated with on site Optometrists to better serve patients vision needs.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eye wear.
- Dispensed prescription eye wear and contact lenses, fitting and adjusting as needed to ensure optimal vision and comfort
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Developed and implemented effective marketing strategies to grow the business and attract new customers
- Process eyeglass and contact lens orders; educated patients RX adaptation, wear, proper care and maintenance of eyeglasses and contact lenses.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Performed frame adjustments and repairs
- Knowledge of Wal-Mart Vision Center hardware, software systems and applications
- Managed inventory and ordering of ophthalmic supplies, ensuring the Vision Center had the necessary materials to meet patient needs
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calculate and collect patient balances
- Maintained the cleanliness and safety of the optical, ensuring all equipment was in working order
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Updated and recorded patient information and insurance details in compliance to company policy and ensuring patient information confidentiality in accordance to HIPAA standards
- Troubleshoot equipment failures and coordinate repairs.
Education
Bachelor of Arts - Interdisciplinary Studies
The University of Texas At San Antonio
12.2020
Associate of Arts in Teaching, EC-6, 4-8, EC-12 Special Education -
San Antonio College
05.2017
Associate of Arts in Psychology -
San Antonio College
05.2017
Associate of Arts in Liberal Arts -
San Antonio College
05.2017
Skills
- Adaptability
- Ability to Work in a Team
- Communication Skills
- Customer Support
- Customer Service
- Patient-focused care
- Problem Solving
- Organizational Skills
- Computer Skills
- Lesson Planning
- Individualized support
References
- Joel Arcos, Walmart Vision, jaarcos.s02404.us@wal-mart.com, 210-377-3429
- Miranda Garcia, Harlandale Independent School District, Miranda.garcia@myhisd.net, 210-860-8651
- Cynthia Zamilpa, San Antonio Independent School District, CZamilpa@saisd.net, 210-535-2752
Hobbies and Interests
- Keeping practice of healthy management of Type One Diabetes
- Fitness
- Practicing good nutrition
- Reading
- Writing
- Hiking
- Arts
Languages
Spanish
Native or Bilingual
Timeline
Clinical Teacher
Woodlawn Hills Elementary - San Antonio Independent School District
07.2020 - 12.2020
Field Service Student Educator
Regency Place Elementary - Northside Independent School District
01.2020 - 05.2020
Field Service Student Educator
El Dorado Elementary - Northeast Independent School District
01.2019 - 12.2019
Field Service Student Educator
Lamar Elementary - San Antonio Independent School District
01.2017 - 05.2017
Optician Sales Associate
Wal-Mart Vision Center
07.2012 - 02.2017
Bachelor of Arts - Interdisciplinary Studies
The University of Texas At San Antonio
Associate of Arts in Teaching, EC-6, 4-8, EC-12 Special Education -
San Antonio College
Associate of Arts in Psychology -
San Antonio College
Associate of Arts in Liberal Arts -
San Antonio College
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