I currently serve as a Bakery Manager, with a longstanding passion for culinary arts. For the past 19 years, I have engaged in cake decoration on a part-time basis. My previous management and leadership experiences have equipped me with valuable insights into effective management practices at United. Additionally, my dedication to children and families over the last decade has enhanced my interpersonal skills, enabling me to connect with my employees on both personal and professional levels. The role of Bakery Manager can be demanding, as it encompasses responsibilities akin to those of a private bakery owner, including sales, marketing, ordering, advertising, and the hiring and training of staff.
- Researched out-of-stock items to find additional inventory in other store locations.
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Implemented quality control standards, conducting regular product and equipment inspections to ensure compliance.
- Delegated work to staff, setting priorities and goals.
- Managed daily bakery operations, ensuring efficient workflow and high-quality product output.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Utilized bakery management software for sales tracking, inventory management, and staff scheduling.
- Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
- Implemented systems for tracking sales data from multiple outlets within the network.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Directed and supervised staff performance.
- Managed maintenance and repair of bakery equipment to ensure operational efficiency and reduce downtime.
- Implemented and executed merchandising programs to maintain and increase sales.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Coordinated bakery production schedule to efficiently meet customer demands and special orders.
- Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Maintained inventory of supplies, ingredients and equipment used in the production process.