Raquel Rodriguez
San Antonio,TX
Summary
Dynamic professional with a strong background in customer service and hospitality, honed at Holiday Inn Express. Proven ability to efficiently multitask and maintain sanitation practices, ensuring guest satisfaction. Recognized for problem-solving skills and cash handling expertise, consistently delivering exceptional service and fostering repeat business.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Tortilla Maker
Chile Bandera
05.2023 - 01.2024
- Maintained a clean and organized workspace, promoting a safe and efficient work environment.
- Managed workflow to meet tight deadlines during peak periods of demand, ensuring timely delivery of freshly-made tortillas to clients.
- Operated tortilla-making machinery effectively, ensuring consistent quality in each batch of tortillas produced.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Making 10,000+ tortillas daily
Cashier
Murphys Gas
07.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Assisted more than 15+ customers a day
Tinter
PPG Paints
01.2020 - 01.2022
- Performed thorough inspections of completed work, addressing any issues immediately to ensure customer satisfaction.
- Enhanced customer satisfaction by providing timely and accurate window tinting services.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring client satisfaction.
- Wrote tickets, updated accounts and closed out work orders.
- Tinted paint for repeated customers
- Tinted more than 20 buckets a day for painters
Hotel Front Desk Agent
Holiday Inn Express Hotel Suites
02.2014 - 10.2019
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Collected room deposits, fees, and payments.
- Trained new front desk agents on policies and procedures, ensuring consistent execution of hotel standards.
- Assisted more than 15 emails, calls and customers in a day
Education
Small Business Management Certificate - Business Administration And Management
St Philips College
San Antonio, TX12-2025
High School Diploma -
South San High School
San Antonio, TX05-2001
Skills
- Efficient multitasking
- Product presentation
- Order fulfillment
- Customer service
- Guest services
- Problem-solving skills
- Cash handling
- Hospitality services
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Money handling
- Cash handling and management
- Cash register operation
- Refund handling
- Data entry
- Basic math
- Problem-solving
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Tortilla Maker
Chile Bandera
05.2023 - 01.2024
Cashier
Murphys Gas
07.2022 - 03.2023
Tinter
PPG Paints
01.2020 - 01.2022
Hotel Front Desk Agent
Holiday Inn Express Hotel Suites
02.2014 - 10.2019
Small Business Management Certificate - Business Administration And Management
St Philips College
High School Diploma -
South San High School
Similar Profiles
Taylor StacyTaylor Stacy
Apparatus Technician at Bandera Electric Coop.Apparatus Technician at Bandera Electric Coop.
Holly FrantzHolly Frantz
Elementary Special Education Teacher at Bandera ISDElementary Special Education Teacher at Bandera ISD
Sonia CasanovaSonia Casanova
Apartment Leasing Consultant at Casa Bandera ApartmentsApartment Leasing Consultant at Casa Bandera Apartments
Jack WardJack Ward
Front Desk Staff Member at VP Racing FuelsFront Desk Staff Member at VP Racing Fuels
JOSHUA HERNANDEZJOSHUA HERNANDEZ
Maintance Inspector at Mesa SolutionsMaintance Inspector at Mesa Solutions