Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raquel Rose

Kalamazoo,MI

Summary

Hardworking Package Handler with more than 3 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.

Overview

9
9
years of professional experience

Work History

Package Handler

FedEx
08.2020 - Current
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.

Barista

Starbucks
09.2019 - 08.2020
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Bookstore Sales Associate

Lake Michigan College Bookstore
08.2019 - 12.2019
  • Boosted bookstore sales by providing personalized recommendations and assisting customers in locating desired titles.
  • Enhanced customer satisfaction with efficient checkout processes, accurate transactions, and friendly service.

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Sales Associate

Kohls Department Store
01.2018 - 06.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Shift Manager

McDonald's
09.2015 - 05.2018
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

Associate of Arts -

Lake Michigan College
05.2020

High School Diploma -

Napoleon High School
05.2017

Skills

  • Product Packing
  • Truck Loading
  • Package Unloading
  • Customer Service
  • Cash Handling
  • POS Systems
  • Adaptive and Creative
  • Friendly and Outgoing
  • Team Player

Timeline

Package Handler

FedEx
08.2020 - Current

Barista

Starbucks
09.2019 - 08.2020

Bookstore Sales Associate

Lake Michigan College Bookstore
08.2019 - 12.2019

Sales Associate

Kohls Department Store
01.2018 - 06.2019

Shift Manager

McDonald's
09.2015 - 05.2018

Associate of Arts -

Lake Michigan College

High School Diploma -

Napoleon High School
Raquel Rose