Raquel Silva
Draper,UT
Summary
Dependable office administrative with good supply management, schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
5
5
years of professional experience
Work History
Office Assistant/Receptionist
New Millennium Group
05.2022 - Current
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Processed incoming and outgoing mail and packages according to established procedures.
- Interacted with customers by phone, email, or in-person to provide information.
- Scheduled travel arrangements for office staff members.
- Input data into spreadsheets and databases.
- Coordinated and scheduled meetings and appointments.
Cashier & Cook
Hallpass
10.2020 - Current
- Handles calls with customers regarding orders and questions
- Courteously interacts with customers by providing service and food to them
- Prepares a variety of food with the utmost highest quality
- Train new employees to exceed standards.
Frontline Worker
Zoë's Kitchen
04.2020 - 06.2020
- Courteously handled calls with customers regarding orders and questions
- Investigated and resolved customer inquiries and complaints quickly.
- Waited on guests to ensure customer satisfaction including providing drinks and desserts
- Responded proactively and positively to rapid change.
Waitress
Carvao Prime Brazilian Steakhouse
02.2019 - 12.2019
- Trained and equipped new employees in how to interact with customers to the Carvao's standards
- Waited on guests to ensure customer satisfaction including providing drinks and desserts
- Used phone etiquette to communicate with guests regarding questions and reservations
- Hard-working professional, proven knowledge of customer communications, scheduling, and strategic business planning.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Criminal Justice
Salt Lake Community College
12.2024
Skills
- Spreadsheet Management
- Expense Reporting
- Office Administration
- Organizing and Categorizing
- Customer Relations
- Task Prioritization
- Fluent in Portuguese
- Supply Management
- Event Preparation
Timeline
Office Assistant/Receptionist
New Millennium Group
05.2022 - Current
Cashier & Cook
Hallpass
10.2020 - Current
Frontline Worker
Zoë's Kitchen
04.2020 - 06.2020
Waitress
Carvao Prime Brazilian Steakhouse
02.2019 - 12.2019
Criminal Justice
Salt Lake Community College
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