Summary
Overview
Work History
Education
Skills
Websites
Timeline
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RAQUEL SOTOMAYOR

Niles,IL

Summary

Detail-oriented with strong interpersonal skills, proven communication and leadership abilities in team-building environment, and administrative experience.

Overview

8
8
years of professional experience

Work History

Crew Member / Associate Artist

Trader Joe’s
10.2019 - Current
  • Increased operational efficiency by regularly reviewing processes and making necessary adjustments as needed.
  • Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
  • Consistently met or exceeded sales targets by motivating the team and implementing innovative promotional strategies.
  • Assisted in the creation of visually striking marketing materials for various holidays and company events.
  • Fostered highly communicative, collaborative team culture on visual product projects.
  • Enhanced art department efficiency by streamlining communication and workflow processes.

Clinic Manager

Aligned Modern Health
08.2022 - 10.2023
  • Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
  • Developed strong relationships with patients, fostering trust and loyalty to the clinic.
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
  • Utilized data analysis tools to track key performance indicators, identifying areas for improvement and driving continuous growth in clinic success.

Project Coordinator /Provisioning Specialist

Call One Inc.
09.2016 - 02.2019
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Created job files for each project and maintained current data in each file.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Handled escalations from customers regarding provisioning concerns, working closely with other departments to resolve issues quickly.
  • Configured systems according to prescribed software and hardware frameworks.

Education

Bachelor of Science - Business Administration, Management

Olivet Nazarene University
Bourbonnais, IL
05.2016

Skills

  • Certified Microsoft Office Specialist in Excel
  • Ability to create close relationships with others to help achieve a collective goal
  • Effective problem-solving skills, innovative thinker and adaptable learner
  • Manage time well while remaining organized
  • Disciplined to create processes and follow them through until the task is completed

Timeline

Clinic Manager

Aligned Modern Health
08.2022 - 10.2023

Crew Member / Associate Artist

Trader Joe’s
10.2019 - Current

Project Coordinator /Provisioning Specialist

Call One Inc.
09.2016 - 02.2019

Bachelor of Science - Business Administration, Management

Olivet Nazarene University

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RAQUEL SOTOMAYOR