Summary
Overview
Work History
Education
Skills
Timeline
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Raquel Stoll

Summary

Dynamic and detail-oriented professional with a proven track record at Rock Solid Co LLC, excelling in spray painting and exceptional customer service. Adept at enhancing project efficiency and client satisfaction through effective communication and meticulous surface preparation. Recognized for fostering positive relationships and delivering high-quality results in fast-paced environments.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

4
4
years of professional experience

Work History

Interior Painter

Rock Solid Co LLC
08.2024 - Current
  • Applied multiple paint finishes such as flat, eggshell, satin, semi-gloss, or gloss based on client preference and surface requirements.
  • Prevented paint overspray damage to surrounding areas by properly masking off surfaces before beginning work.
  • Communicated with team members to ensure consistency in work quality across all areas of the project.
  • Improved project turnaround time by streamlining processes and employing effective time management strategies.
  • Maintained organization of tools and equipment, leading to increased efficiency on job sites.
  • Prepared surfaces for painting, including cleaning, sanding, and priming, resulting in a smooth finish.
  • Managed inventory of materials effectively to minimize waste while ensuring availability when needed.
  • Utilized industry-specific tools such as rollers, brushes, and sprayers to achieve desired results.
  • Performed touch-ups post-project completion to guarantee client satisfaction with the final product''s appearance.
  • Addressed client concerns promptly and professionally, fostering positive relationships and repeat business opportunities.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Operated power sprayers and hand tools to prepare and paint large areas.

Server

Outback
01.2023 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.

Food Assembler

Panera Bread
09.2022 - 12.2022
  • Boosted overall operational efficiency by proactively identifying bottlenecks within the assembly process and suggesting solutions.
  • Crosstrained in multiple stations, increasing versatility and value to the team as needed during busy periods or staff shortages.
  • Aided in reducing wait times for customers by quickly adapting to changing priorities or surges in demand throughout the shift.
  • Collaborated with kitchen staff to ensure timely order completion and optimal presentation.
  • Enhanced customer satisfaction by assembling food orders accurately and efficiently.
  • Maintained a clean and sanitary work environment, adhering to food safety regulations and best practices.
  • Ensured consistent product quality by closely following recipe guidelines and ingredient specifications.

Tile Installer

Guys Tile and Flooring LLC
09.2021 - 08.2022
  • Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
  • Minimized callbacks by thoroughly inspecting completed work for any imperfections or necessary adjustments before leaving the job site.
  • Optimized material usage through strategic layout planning that maximized visual impact while minimizing costs for clients.
  • Achieved high levels of client satisfaction through clear communication of expectations throughout the entirety of the project timeline from initial consultation to final walkthroughs.
  • Worked professionally with other tradespeople on successful, on-time project completion.

Education

High School Diploma -

Jackson High School
Massillon, OH
05-2022

Skills

  • Spray painting
  • Brush and roller techniques
  • Priming surfaces
  • Drywall repair
  • Texture application
  • Wood staining
  • Wallpaper removal
  • Expert color matching
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Safe food handling
  • Menu memorization
  • Food running
  • Sales expertise
  • Order accuracy
  • Table bussing
  • Beverage preparation

Timeline

Interior Painter

Rock Solid Co LLC
08.2024 - Current

Server

Outback
01.2023 - 10.2024

Food Assembler

Panera Bread
09.2022 - 12.2022

Tile Installer

Guys Tile and Flooring LLC
09.2021 - 08.2022

High School Diploma -

Jackson High School

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Raquel Stoll