Raquel Toribio
Perris,CA
Summary
Self-motivated CMT well-trained in total mind-body health and wellness. Exceptional massage customization skills focused on individuality and treatment needs. Consistent track record of meeting and exceeding retail goals through building repeat business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Student Massage Therapist
National Holistic Institute Student Clinic
Ontario, CA
11.2022 - Current
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief and relaxation effect.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Performed body scrub therapy on individuals with skin needing exfoliation or hydration using both salt and sugar scrubs and individualized oil selections.
- Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
- Restored proper flow of body's internal energy through Shiatsu techniques, improving activity of nervous system, hormonal balance and cardiovascular and lymphatic circulation.
- Updated client records with session notes and enhancements to streamline future sessions.
- Educated clients on health and wellness benefits of Type massage, essential oils and stress-reduction techniques.
- Assisted in marketing of services utilizing networking and social media avenues to increase overall spa volume.
- Completed administrative tasks, updated client files, and answered incoming spa calls.
- Adhered to professional standards of practice and ethics for massage therapy.
- Executed conceptual model of assessment and evaluation to determine goals for individual clients.
- Tracked client response to achieve optimal customer experience and total well being.
- Facilitated health history determination to customize therapy modalities to target pain, stress, function and well being.
- Provided adaptive and flexible framework for each individual client.
- Developed and proposed client treatment plans with preferred trigger points and focus areas.
Licensed Esthetician
Facial Suite
West Covina, CA
02.2020 - 02.2022
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm and exceptional customer experience.
- Performed over 100 facials, chemical peels and advanced facial
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Welcomed clients arriving for appointments.
- Developed individualized, therapeutic skin care programs.
- Stocked treatment rooms with proper supplies.
- Carried out product inventory checks, charting and consultations.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Assisted manager with daily spa operations.
- Resolved customer complaints and facilitated conflict resolutions.
- Handled busy schedules and stayed on top of key deadlines.
- Sterilized equipment for patient treatments.
- Discussed procedures and treatment options with clients.
- Educated patients on treatment options.
- Performed special anti-oxidant, acne and microdermabrasion facial services.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Provided clients with knowledge of all cosmetic services being provided.
- Designed post-treatment at-home care products.
- Informed guests of appropriate products available to increase retail sales.
- Advised clients on proper home-care regimens.
- Provide skin manipulation for clients on hands, arm, feet, declote, shoulder neck.
Education
License - Esthetician
Cen Beauty Academy
Jurupa Valley, CA03.2021
Massage Therapy
National Holistic Institute
Ontario, CASkills
- Sales Expertise
- Hot Stone Massage
- Therapeutic Massage
- Customer Satisfaction
- Information Services
- Sales and Marketing
- Client Service
- Social Skills
- Administrative Duties
- Tracking Systems
- Customer Needs Assessment
- Customer Inquiries
- Intake Forms
- Knowledge Base
- Customer Experience
- Front Desk Management
- Sanitation Programs
- Therapeutic Services
- Phone Answering
- Appointment Booking
- Creative Solutions
- Body Treatments
- Range of Motion Improvement
- Trauma Care
- Reflective Listening
- Filing Systems
- Industry Standards
- Facility Maintenance
- Facial Massages
- Detailed Instruction
- Manual Lymphatic Drainage Massage
- Student Training
- Understanding of Body Signals
- Client Support
- Information Updates
- Special Events
- Relaxation Techniques
- Aromatherapy and Reflexology
- Professional Relationships
- Cranial Sacral Therapy
- Update Records
- Muscle Strengthening
- Acute and Chronic Pain Management
- Body Mechanics
- Traditional Chinese Medicine
- Myofascial Release
- Client Intakes
- Joint Assessment
- Team Meetings
- Chemical Facial Peels
- Skin Care
Languages
Spanish
Professional Working
Timeline
Student Massage Therapist
National Holistic Institute Student Clinic
11.2022 - Current
Licensed Esthetician
Facial Suite
02.2020 - 02.2022
License - Esthetician
Cen Beauty Academy
Massage Therapy
National Holistic Institute