Raquel Torres
Summary
Dynamic, Bi-lingual Executive Assistant with over 20+ years experience supporting high leveled Executives. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Assistant to VP and Directors
Bluewave For Disney DX Tech & Digital
10.2023 - Current
- Support VP & two Directors with calendars, scheduling meetings, being proactive with rescheduling, etc
- Booking conference rooms
- Willingness to learn and seek opportunities for development and gain new skill sets
- work limitations due to being a contractor
Executive Assistant to Executives
Walt Disney Imagineering
03.2022 - 12.2022
- Supported two Executives and their teams
- Managed calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Coordinated onboarding (equipment, email, perner, ID, login, IT access, etc
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Handled confidential and sensitive information with discretion and tact.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
Executive Assistant to SVP
Universal Parks & Resorts
08.2019 - 06.2022
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Developed and maintained automated alert systems for important deadlines.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted sourcing team with quotes and purchasing on Maximo
- Worked closely with the Legal team and Senior Executives ensuring that contracts were fully executed with approvals and signatures
- Promoted team productivity by keeping supplies organized and well-stocked.
- Casual buyer, invoice processing and tracking using SAP
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Managed calendar, scheduled meetings and appointments and coordinating travel arrangements to optimize time.
Executive Assistant to Managing Director
Citigroup/Citibank
06.2006 - 07.2018
- Meticulously, ensure comprehensive and accurate calendar management in high pressure, time-sensitive environment for Managing Director.
- Created and coordinated travel through Concur
- Approved EERS, T7E, Marketplace, Time Entry on MD's behalf
- Trained and assisted other executive admins on Citi Systems including VISIO, SAP
- Partner with Directors to compile data for monthly/quarterly staff and All Hands meetings.
- Liaison between Building Services and IT to set up new employees with office space, pc's telephones and mobile device
- Assisted Director HR with confidential projects
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Answered high volume of phone calls and email inquiries.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
BMCC
New York, NYHigh School Diploma -
Julia Richman HS
New York06.1984
Skills
- Office 365: Word/Excel/PowerPoint/OneNote/SharePoint/Outlook
- SAP
- Concur
- Workday
- Google Docs
- Smartsheet
- Slack
- Zoom
- Teams
- VISIO
- Maximo
Accomplishments
Walked and Raised Funds:
March of Dimes
St. Jude Children's Hospital
ALS Association
Certification
- CPR
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Executive Assistant to VP and Directors
Bluewave For Disney DX Tech & Digital
10.2023 - Current
Executive Assistant to Executives
Walt Disney Imagineering
03.2022 - 12.2022
Executive Assistant to SVP
Universal Parks & Resorts
08.2019 - 06.2022
Executive Assistant to Managing Director
Citigroup/Citibank
06.2006 - 07.2018
BMCC
High School Diploma -
Julia Richman HS
- CPR
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