Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raquel Tyler

Gulfport,MS

Summary

Committed and hardworking Food service worker, Supervisor and Coordinator with 27 years of experience directing medical food service. Well-rounded leader with talent for supervising employees and food service venues. Swift problem solver with quick and effective solutions to wide array of issues. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Cafe Coordinator

Singing River Health System
10.2022 - Current

Record temp readings on all coolers, freezers, and warmers

Make tea products and assemble milk to be placed on patient trays

Retrieve patient menus and reconcile patient menu selections with their appropriate diet plans

Delegate meal service menus to Hosts

Retrieve incoming diet orders from nursing staff; make appropriate diet changes as needed

Supervise trayline operations: Work with cooking staff to assemble trays according to patient selections and dietary plans, check trays for inappropriate or missing items

Place selected drinks on trays

Clean and sanitize all work areas

Prepare production sheets according to patient selections for cooks

Record information concerning daily meal services: no. of patient meals, guests meals, etc,

Reconcile patient count and menus according to Epic and Mealsuite Systems




Cafe Associate

Singing River Health Systems
04.2022 - 10.2022

Assembled food products on tray line carts according to patients dietary needs and food preferences, delivered carts to appropriate units, served trays to patients, retrieved carts from units, disassembled used trays, sanitized dishes, carts and setup

for next meal and next day

Assisted patients with their meal selections, using menus and Mealsuite System

Cold prep duties: made salads, sandwiches, assembled desserts and drinks for patient consumption

Support Care Associate Professional II

South MS Regional Center
10.2019 - 03.2022
  • Assisted patients with personal hygiene tasks, ensuring cleanliness and dignity.
  • Improved patient comfort by offering emotional support and companionship.
  • Collaborated with healthcare team members to develop personalized care plans for each patient.
  • Facilitated patient mobility through skilled transfers and ambulation support, promoting independence and safety.
  • Maintained accurate documentation of patient information, vital signs, and progress notes for effective communication among healthcare team members.
  • Contributed to a safe environment by adhering to infection control protocols and reporting potential hazards promptly.
  • Conducted regular safety checks on patients'' living spaces, reducing risks of falls or injuries.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving.
  • Demonstrated adaptability in meeting diverse patient needs across multiple age groups, diagnoses, backgrounds.
  • Collaborated effectively with interdisciplinary teams such as physicians, nurses therapists to ensure comprehensive care for patients.
  • Streamlined patient preparation and transportation for offsite appointments, ensuring punctuality and minimizing stress.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Remained alert to problems or health issues of clients and competently responded.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Manager of Operations

Gulf Coast Senior Center Dba April's Place
10.2014 - 01.2020

Managed daily operations of personal care home for the Aged and clients with Alzheimers

Ordered, picked up, and administered medications, shopped for groceries and household supplies

Transported Patients to scheduled doctors appointments

Cooked, sanitization of living spaces

Supervised staff maintaining clients personal hygiene, facility cleanliness and food preparation

  • HR duties



Dietary Supervisor\PBX Operator

Ochsner Medical Center
02.2012 - 07.2014

Supervised daily tray line operation: 5-10 employees,maintained temps on all prepared foods, served tray line according to diet specifications, processed diet orders and diet changes, prepared meal tickets used by dietary aides to deliver meals to patients

Supervised daily cafeteria operations: Cashier duties, deposit and banking duties

Production of hot foods and cold foods, sandwiches, salads and desserts,etc,

PBX- operated hospital switchboard, connecting incoming and outgoing calls, monitored elevator operations and utility systems

Utilized Hospital Code system for emergency situations and hospital announcements


Dietary Supervisor

Sodexo
10.2007 - 02.2012

Supervised daily operations of tray line, cafeteria, diet office duties; menus, diet orders, etc.

Supervised 5-10 employees daily performances, cooking, cashiering, cold prep duties, sanitation

Dietary Aide

Lakeview Nursing Center
03.2005 - 03.2006
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Cleaned and organized kitchen, dining and service areas. ETC,

Dietary Aide

Memorial Hospital At Gulfport
01.1996 - 01.1998

Tray line aide; worked on tray line to prepare selected meals according to patients dietary plans and needs, sanitation of work spaces, stored clean dishes, stocked tray line, delivered trays to patients

Worked in Cafeteria; grill, food service to visitors and employees

Education

No Degree - Pre-Dentistry

University of New Orleans
New Orleans, LA

GED -

Slidell Senior High School
Slidell, LA
01.1989

Skills

  • Menu Development
  • Scheduling Coordination
  • Food Preparation
  • Food Safety Compliance
  • Sanitation Standards
  • Team leadership
  • Organizational skills
  • Staff training
  • Quality control
  • Order processing
  • Customer service excellence
  • Attention to detail
  • Staff Supervision
  • Food Presentation
  • Food Safety
  • Kitchen Staff Coordination
  • Food Delivery Oversight
  • Food Plating and Presentation

Certification

Serve Safe Certified, 2023

Timeline

Cafe Coordinator

Singing River Health System
10.2022 - Current

Cafe Associate

Singing River Health Systems
04.2022 - 10.2022

Support Care Associate Professional II

South MS Regional Center
10.2019 - 03.2022

Manager of Operations

Gulf Coast Senior Center Dba April's Place
10.2014 - 01.2020

Dietary Supervisor\PBX Operator

Ochsner Medical Center
02.2012 - 07.2014

Dietary Supervisor

Sodexo
10.2007 - 02.2012

Dietary Aide

Lakeview Nursing Center
03.2005 - 03.2006

Dietary Aide

Memorial Hospital At Gulfport
01.1996 - 01.1998

No Degree - Pre-Dentistry

University of New Orleans

GED -

Slidell Senior High School
Raquel Tyler