Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Raquel Vasquez

Johnston,RI

Summary

Experienced in managing clinic engagements and strategic initiatives, with a strong emphasis on team collaboration and achieving desired outcomes. Recognized for flexibility and reliability in dynamic environments. Adept at building and maintaining client relationships to ensure project alignment and success. Utilizes strategic planning and effective communication to drive customer satisfaction for students, patients, staff, and school administration & faculty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

SMART Utilization and Engagement Manager

PCHC- Smart Clinic School Base
02.2023 - Current
  • Maintain close collaboration with the school administration, faculty, and staff, as well as all the SMART providers and staff.
  • Manage activities, communication, and events to reach the 100% consent rate goal.
  • Proactively work on acquiring student consents.
  • Keep track of the consent rates on a daily. .
  • Ensure that students and parents make and keep appropriate appointments
  • Link patients to the right resources
  • active presence in the school halls during changing periods to be a face for the clinic.
  • Coordinate and deliver presentations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Assisted in event planning and execution, ensuring seamless operation of company functions.
  • Optimized resource allocation by managing inventory of office supplies and reordering as necessary.

Medical Assistant

Providence Community Health Centers
03.2020 - 02.2023
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Certified Medical Assistant

Prima Care Pc
01.2018 - 09.2019
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

Education

Certified Medical Assistant

Coastal Career Academy
04.2017

High School Diploma -

Juanita Sanchez
07.2012

Skills

  • Explaining procedures
  • Updating EHR and filing patient information
  • Scheduling/ Call Center duties
  • Administering Vaccines
  • Fluent in Spanish
  • Medical terminology
  • Ordering labs
  • Vital sign monitoring
  • Basic Billing and Coding
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Insurance verification
  • Appointment setting
  • Patient care coordination
  • Patient flow management
  • Medical supply inventory
  • Patient management
  • Medical office management

Languages

Spanish
Native or Bilingual

Certification

  • CMA - Certified Medical Assistant

Timeline

SMART Utilization and Engagement Manager

PCHC- Smart Clinic School Base
02.2023 - Current

Medical Assistant

Providence Community Health Centers
03.2020 - 02.2023

Certified Medical Assistant

Prima Care Pc
01.2018 - 09.2019

High School Diploma -

Juanita Sanchez

Certified Medical Assistant

Coastal Career Academy

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