Raquel Vega
Springfield
Summary
To enhance my educational and professional skills in a stable and dynamic workplace.
Overview
8
8
years of professional experience
Work History
Restaurant Waiter
Jalisco Taqueria
09.2022 - 12.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Checked guests' identification before serving alcoholic beverages.
Cashier
Oakmont Produce market
06.2022 - 09.2022
- - cash, Credit or check transactions with customers
- - Ensure pricing is correct
- - Redeem stamps and coupons
- - Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- - Greet customers when entering or leaving establishment
- - Maintain clean and tidy checkout areas
- - Pleasantly deal with customers to ensure satisfaction
Hiring, Receptionist
Brilliant General Maintenance Inc
07.2019 - 09.2019
- - Hiring an employee
- - Identifying the staffing requirement for a new or open position
- - Setting expectations for the interview process
- - Writing the job offer and negotiating the terms of the employment contract with the chosen candidate
- - Make an appointment for an orientation
- - Greeting, informing, and directing visitors and employees
- - Handling all incoming and outgoing mail, calls, emails, and faxes
- - Scheduling appointments and meetings
- - Performing searches and providing information
- - Managing customer inquiries
- - Drafting and distributing office memos and correspondence
- - Filing and organizing paper and electronic documents, such as emails, invoices, reports, and other administrative records
- - Ensuring reception and other common areas are clean and organized
Cashier
Lucky7 Supermarket
10.2018 - 07.2019
- - Handle cash, credit or check transactions with customers
- - Ensure pricing is correct
Housekeeper
Fabiola’s House Keeping
01.2018 - 09.2018
- - Dusting and polishing furniture and fixtures
- - Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks
- - Maintaining a clean and sanitary kitchen area
- - Using any cleaning equipment such as vacuums, mops, and other cleaning tools
- - Monitoring cleaning supplies and ordering more as needed
Daycare Assistant
Lorena’s Daycare
03.2016 - 08.2016
- - Providing care for children, such as setting schedules and routines, grooming, feeding, changing diapers, and cleaning rooms and toys
- - Developing and encouraging age-appropriate learning and socialization to ensure children learn basic skills and concepts
- - Maintaining a safe workplace by monitoring children for health and safety
- - Keeping records relating to child care
Education
GED - undefined
San Jose Corps
San Jose, CA10.2024
Skills
- AW-Customer Service Oriented
- Excellent interpersonal communication Skills
- Cash Management
- Attention to Detail
- Works well under pressure
- Time Management
- Ability to work Independently
- Patient
- Problem Solver
- Multi Tasking
- Self reliance
LANGUAGES
English
Spanish
Timeline
Restaurant Waiter
Jalisco Taqueria
09.2022 - 12.2023
Cashier
Oakmont Produce market
06.2022 - 09.2022
Hiring, Receptionist
Brilliant General Maintenance Inc
07.2019 - 09.2019
Cashier
Lucky7 Supermarket
10.2018 - 07.2019
Housekeeper
Fabiola’s House Keeping
01.2018 - 09.2018
Daycare Assistant
Lorena’s Daycare
03.2016 - 08.2016
GED - undefined
San Jose Corps
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