Raquel Zayas

05/03/2023-05/12/2023 & 12/01/2023-12/08/2023

• Enhanced test security by diligently monitoring exam rooms and enforcing strict testing protocols.
• Reviewed student’s identification and maintained record of their attendance and departure from the testing area
• Provided customer service to both students and faculty, answering questions and resolving issues related to the testing process.
• Assisted in the timely distribution and collection of exam materials, ensuring all documents were accounted for.
• Observed students during exams and reported any suspicious behavior
• Maintained accurate records for all exams administered, facilitating efficient test score processing and reporting.
• Maintained compliance with test center policies, practices and procedures.