Hi, I’m
Raquel A. Fisher
Buras,LA
Summary
Dynamic Medical Assistant with extensive experience at Riverbend Nursing and Rehabilitation Center, excelling in direct patient care and clinical documentation. Proven ability to enhance patient satisfaction through compassionate support and effective communication. Skilled in electronic medical records and conflict resolution, fostering trust and ensuring comprehensive care management.
Overview
10
years of professional experience
Work History
Dollar General Store
Store Manager
03.2025 - Current
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Dollar General Store
Assistant Store Manager
08.2021 - 03.2025
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
Riverbend Nursing And Rehabilitation Center
Medical Assistant
03.2015 - 01.2025
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
Gretna Career College Gretna, LA
Certificate For CNA,Medical Assistant from Nursing/accounting
02.2020
University Overview
- Honoree of
- Dean's List
- Honor Roll
- Completed AP course in
- Professional Development:
- Relevant Coursework:
Skills
- Customer service
- Direct patient care
- Clinical documentation
- Data entry
- Reliable team player
- Electronic medical records
- Insurance verification
- Medical office administration
- Medical billing and coding
- Conflict resolution
- Companionship and emotional support
Timeline
Store Manager
Dollar General Store
03.2025 - Current
Assistant Store Manager
Dollar General Store
08.2021 - 03.2025
Medical Assistant
Riverbend Nursing And Rehabilitation Center
03.2015 - 01.2025
Gretna Career College
Certificate For CNA,Medical Assistant from Nursing/accounting
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