Compassionate Home Health Aide with background in providing care to diverse patient populations in home settings. Skilled in personal care, medication management, and light housekeeping, ensuring comfort and hygiene. Demonstrated ability to build trust and rapport with patients, resulting in positive feedback for quality of care provided. History of effectively communicating with healthcare professionals to enhance patient wellbeing and safety.
Overview
13
13
years of professional experience
Work History
HHA
BestCare Home Care
Manhattan, Ny
02.2022 - Current
Managed patient transportation and appointment scheduling.
Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
HHA
Isabella Visiting Nurses Service
Manhattan, NY
01.2014 - 02.2022
Managed patient transportation and appointment scheduling.
Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Changed bed linens regularly ensuring a clean environment for the client at all times.
Maintained records of patient care, progress or problems to report and discuss observations.
Transported individuals to medical appointments and assisted with errands.
Documented patient status and reported changes in care needs.
Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Costumer Service
TITO’S TRAVEL
Manhattan, NY
06.2012 - 01.2014
Provided exceptional customer service to customers, and assisted them insetting up subscription plans- Promptly handled an average of 80 customer inquiries and complaints per day- Maintained a clean and safe environment.- Helped with translation