Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raquell Summers Saenz

Austin

Summary

I am offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. I bring the ability to quickly grasp restaurant operations and deliver high-quality service. I am ready to use and develop strong communication and multitasking skills. I make personable connections with customers and make sure they love their experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Bellissima Italian Mediterranean Restaurant
08.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering extraordinary service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used POS systems to place dine in and to-go orders, as well as handle cash and process credit card payments.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently
  • Kept consistent and detailed communication with all staff.

Host

Texas Roadhouse
03.2024 - 08.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Maintained a clean and welcoming atmosphere
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Cashier

Randall's
10.2022 - 02.2023
  • Maintained a safe and clean working environment by complying with procedures, rules, and regulations
  • Responsible for hitting a daily pace goal
  • Restocked any cashier stand needs i.e., cleaners, paper towels, receipt rolls
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Resolved any customer issues and answered questions
  • Worked with the team to provide the best customer service
  • Built relationships with customers to encourage repeat business.

Logistics Processor

Nordstrom
10.2021 - 09.2022
  • Organized and built orders alphabetically and/or numerically
  • Searched for items throughout the store using the system, Onefill
  • Organized inventory
  • Responsible for keeping track of daily goals
  • Provided help in numerous departments such as organizing inventory, rearranging stock, or sales; helping customers check-out, processing a return, or paying a monthly statement
  • Managed a clean workspace
  • Developed strategies to optimize utilization of available resources.

Education

Bachelor of Nursing -

Concordia University At Austin
2026

Skills

  • Customer service
  • Punctual
  • Organizational strengths
  • Strong communication
  • Effective team player
  • Cheerful and energetic
  • Detail-oriented
  • Dependable and reliable
  • Cleanliness
  • Payment Processing
  • Cash handling
  • Menu recommendations

Certification

Basic Life Support Certification- American Heart Association

Food Handlers and TABC Certification

Timeline

Waitress

Bellissima Italian Mediterranean Restaurant
08.2024 - Current

Host

Texas Roadhouse
03.2024 - 08.2024

Cashier

Randall's
10.2022 - 02.2023

Logistics Processor

Nordstrom
10.2021 - 09.2022

Bachelor of Nursing -

Concordia University At Austin

Similar Profiles

CREATE PROFILE
Raquell Summers Saenz