Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Raquel Lauren Colombe

Mission,SD

Summary

Experienced house-keeper with a background working in fast-paced environments of diverse sizes and types. I will keep work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Dynamic individual with hands-on experience in any area of talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Knowledgeable with solid experience in cattle care and farm operations. Proven ability to manage livestock health and maintenance effectively. Demonstrated skill in operating farm machinery and ensuring optimal animal welfare.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cattle Farm Worker/Pin Setter

Livestock Auction Pages
10.2023 - 12.2023
  • Reduced disease prevalence in the herd through early detection, prompt isolation, and proper treatment of affected animals.
  • Contributed to the overall success of the farm business by staying current on industry trends, attending relevant workshops or conferences, and implementing new techniques as appropriate.
  • Collaborated effectively with team members to coordinate tasks, ensuring efficient work schedules and a productive farm operation.
  • Streamlined cattle movement among pastures by designing effective rotational grazing systems that ensured adequate forage availability throughout the year.

Line Chef

Taco Johns
05.2022 - 07.2022
  • Operated fryer and cooked meats on grill.
  • Restocked food items throughout shift to provide head chef with proper ingredients for dishes.

Security Officer

Prairie Hills Casino
04.2022 - 05.2022
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

Youth Development Professional

Rosebud Sioux Tribe Health and Human Services
11.2020 - 12.2020
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Empowered youth leaders by providing opportunities for them to take on leadership roles within the organization and serve as role models for their peers.
  • Helped set appropriate goals and plans to achieve targets.
  • Supervised youth and maintained security for each child under care.
  • Supervised youth and maintained security for each child under care.

Customer Service Representative

United Quality Cooperative
01.2020 - 03.2020
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Cross-trained and provided backup support for organizational leadership.
  • Responded proactively and positively to rapid change.

Line Chef

Sweeto Burrito
07.2019 - 08.2019
  • Operated fryer and cooked meats on grill.
  • Restocked food items throughout shift to provide head chef with proper ingredients for dishes.
  • Assumed responsibility for ordering supplies when necessary, ensuring adequate stock levels were maintained at all times.
  • Assisted in training new line chefs, sharing best practices for efficient food preparation and service consistency.
  • Upheld high customer service standards by addressing guest feedback and swiftly resolving any concerns or complaints.
  • Assisted head chef in preparing and serving food.

Bar Waiter/Professional Golf Caddie

Marcos Pizza and Golf Course
05.2019 - 07.2019
  • Participated in staff meetings and training sessions to continuously improve skills and stay up-to-date on industry best practices.
  • Exceeded daily sales targets consistently through effective upselling strategies and personalized service.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.

Customer Service Representative

Buche Foods
02.2019 - 03.2019
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Customer Service Representative

Caseys's General Stores
10.2018 - 12.2018
  • Sought ways to improve processes and services provided.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Sandwich Artist

SUBWAY®Restaurants
03.2018 - 08.2018
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept workplace clean and organized in line with restaurant policies.

Customer Service Representative

Cenex Zip Trip
12.2017 - 04.2018
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Greenhouse Technician

Sinte Gleska University
05.2017 - 08.2017
  • Optimized irrigation schedules for various plant species, ensuring proper hydration and growth.
  • Enhanced crop yield by implementing effective pest and disease management strategies.
  • Consistently met harvest deadlines through diligent work ethic and time management skills.
  • Established positive relationships with suppliers and vendors for timely deliveries of necessary materials at competitive prices.

Waitress Trainee

La Casa Restaurant
08.2016 - 12.2016
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Participated in regular training sessions to stay up-to-date on menu offerings, specials, and industry best practices.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.

Customer Service Representative

Turtle Creek Crossing
05.2014 - 08.2014
  • Responded to customer requests for products, services, and company information.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Educated customers about billing, payment processing and support policies and procedures.

Lifeguard

Community Pool Service
05.2012 - 08.2014
  • Locker/ shower room clean up
  • Which includes sweeping and mopping the locker/ shower room floors daily before and after the 9 am- 4 pm day session, and after the 5 pm- 9 pm evening swimming session
  • Supervise all swimming activities which include concessions and entry fee transactions
  • Ensure all policies, guidelines, and safety procedures as followed
  • Provide swimming proficiency and knowledge of on-site protocols, operational procedures and safety policies
  • Knowledge of methods and techniques for providing on-site emergency medical services
  • Ability to judge and evaluate swimming pool activities and immediately assess that individuals’ capabilities and threats to their safety

Education

Bachelor of Arts - Business Management

University of South Dakota
Vermillion, SD

Bachelor of Arts - Business Management

Black Hills State University
Spearfish, SD

Bachelor of Arts - Business Management

Sinte Gleska University
Mission, SD

High School -

Todd County High School
Mission, SD
05.2015

Skills

  • Calving assistance
  • Team communication
  • Pasture maintenance
  • Stress reduction techniques
  • Customer service
  • Data entry
  • Customer relations
  • Critical thinking
  • Active listening
  • Problem resolution
  • Food safety
  • Incident reporting
  • Report writing
  • General security

References

References are available upon request.

Languages

Spanish
lakota
Native or Bilingual

Certification

  • CPR/AED Certification [May 2012]
  • ServSafe Food Handler's Certification

Timeline

Cattle Farm Worker/Pin Setter

Livestock Auction Pages
10.2023 - 12.2023

Line Chef

Taco Johns
05.2022 - 07.2022

Security Officer

Prairie Hills Casino
04.2022 - 05.2022

Youth Development Professional

Rosebud Sioux Tribe Health and Human Services
11.2020 - 12.2020

Customer Service Representative

United Quality Cooperative
01.2020 - 03.2020

Line Chef

Sweeto Burrito
07.2019 - 08.2019

Bar Waiter/Professional Golf Caddie

Marcos Pizza and Golf Course
05.2019 - 07.2019

Customer Service Representative

Buche Foods
02.2019 - 03.2019

Customer Service Representative

Caseys's General Stores
10.2018 - 12.2018

Sandwich Artist

SUBWAY®Restaurants
03.2018 - 08.2018

Customer Service Representative

Cenex Zip Trip
12.2017 - 04.2018

Greenhouse Technician

Sinte Gleska University
05.2017 - 08.2017

Waitress Trainee

La Casa Restaurant
08.2016 - 12.2016

Customer Service Representative

Turtle Creek Crossing
05.2014 - 08.2014

Lifeguard

Community Pool Service
05.2012 - 08.2014

High School -

Todd County High School
  • CPR/AED Certification [May 2012]
  • ServSafe Food Handler's Certification

Bachelor of Arts - Business Management

University of South Dakota

Bachelor of Arts - Business Management

Black Hills State University

Bachelor of Arts - Business Management

Sinte Gleska University
Raquel Lauren Colombe