Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Raquelle Molina

Raquelle Molina

Hollywood,FL

Summary

Retaining 10 years of professional business and customer service-related experience. In healthcare, cleaning, retail sales, tax industries, as well as the financial sector. For the past several years, I've have been focused and trained as an ophthalmic technician. However I'm ready for change, a new atmosphere, to venture into something new. I'm friendly, accommodating, and efficient, with the ability to work well in teams, managing and delegating.

Overview

14
14
years of professional experience
1
1
Certificate
5
5
years of post-secondary education

Work History

Ophthalmic Technician and Scribe/PACU

SightTrust Eye Institute
Sunrise, FL
2022.01 - 2023.08
  • Provide primary ophthalmic care to patients and scribe for physicians.
  • Perform visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Prepare exam rooms; inventory equipment and supplies; replenish supplies and equipment
  • Apply medicated drops to dilate pupils in preparation for examinations.
  • Assist physicians with patient education about treatment prescribed.
  • Prep patient's chart prior to surgery
  • Administer medicated drops day of surgery in PACU
  • Prepare and manage immediate postoperative care, including transporting patients to recovery room, communicating patient needs, and providing patient and family training.
  • Paid attention to detail while completing assignments

Ophthalmic Assistant

Dr. Peter A. Thomas & Associates
Cooper City, FL
05.2021 - 01.2022
  • Coordinate scheduling of patient appointments
  • Prepare exam rooms; inventory equipment and supplies; replenish supplies and equipment
  • Scribe for physician during eye exams
  • Scan patient files into the cloud
  • Perform a variety of routine tests using ophthalmic instruments that provide diagnostic information including, but not limited to, intraocular pressures, basic motility, visual fields, OTC scans, and Digital retinal imaging
  • Administer topical medications (dilation) to patients in preparation for Doctor
  • Maintain a professional appearance and personal conduct at all times
  • Perform other duties as assigned.
  • Operated and maintained ophthalmic equipment in alignment with safety procedures.

Owner

Dependable Cleaning Service
12.2019 - 04.2021
  • Maintain good relationships with clients, and keep up to date on their next service
  • Clean residential homes, apartments, and condos
  • Strong time management skills, self-driven and motivated
  • Able to perform services promptly
  • Attention to detail and meticulous use of proper safety procedures.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.

Bank Teller

First CommunityBank
02.2012 - 01.2014
  • Answer bank-related customer phone calls and inquiries and provide exceptional customer service
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
  • Receive and count working cash at beginning of shift
  • Process cash deposits or withdrawals, validate, and cash checks
  • Record all transactions promptly, accurately, and in compliance with bank procedures
  • Balance currency, cash, and checks in cash drawer at end of each shift
  • Resolve issues and problems with customers' accounts
  • Initiate and open new accounts
  • Explain, advise on, and promote bank products and services to customers.

Medical Records Technician

Interim HealthCare
08.2011 - 10.2012
  • Enter data, such as demographic characteristics, history, and extent of disease, diagnostic procedures, and treatment into computer
  • Protect the security of medical records to ensure that confidentiality is maintained. HIPPA
  • Compile and maintain medical records in patients health care delivery system to documenting patient conditions and treatments.
  • Compile medical care and census data for statistical reports on types of diseases treated, surgery performed, and use of hospital beds, in response to inquiries from law firms, insurance companies, and government agencies
  • Maintains and utilizes variety of health record indexes and storage and retrieval systems
  • Operates computers to process, store, and retrieve health information.
  • Kept accurate log of requests for medical information and records.

Tax Preparer/Customer Service/Receptionist

Quick Money Tax Service
San Antonio, TX
09.2009 - 06.2011
  • Prepared tax documents for customers
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Answered all incoming customer-related phone calls and questions
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Cash handling.

Education

No Degree - Biblical Studies

Southeastern University
Lakeland, FL
2021

No Degree - Leadership

Vous College of Ministry
Miami, FL
06.2020 - 06.2021

Some College (No Degree) - Science Education

Some College, Northwest Vista Community College
San Antonio, FL

High School Diploma - Sandra

Sandra Day O'Connor High School
Helotes, TX
08.2005 - 06.2009

Skills

  • Health Care Industry
  • Scribe
  • Eye Examination
  • PACU
  • Medical History Obtainment
  • Preliminary Testing
  • Electronic Medical Record (EMR)
  • Customer Service
  • HIPAA Compliance
  • Medical Billing and Coding
  • Communication Skills
  • Team Leadership

Certification

  • Basic Life Support (BLS)
  • Argos
  • Ministry Leadership

Timeline

Ophthalmic Technician and Scribe/PACU

SightTrust Eye Institute
2022.01 - 2023.08

Ophthalmic Assistant

Dr. Peter A. Thomas & Associates
05.2021 - 01.2022

No Degree - Leadership

Vous College of Ministry
06.2020 - 06.2021

Owner

Dependable Cleaning Service
12.2019 - 04.2021

Bank Teller

First CommunityBank
02.2012 - 01.2014

Medical Records Technician

Interim HealthCare
08.2011 - 10.2012

Tax Preparer/Customer Service/Receptionist

Quick Money Tax Service
09.2009 - 06.2011

High School Diploma - Sandra

Sandra Day O'Connor High School
08.2005 - 06.2009

No Degree - Biblical Studies

Southeastern University

Some College (No Degree) - Science Education

Some College, Northwest Vista Community College

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Raquelle Molina