Raquwan Mcpherson
Chicago,IL
Summary
Proven track record in compassionate caregiving and efficient packing techniques, highlighted by a tenure at Aaron Bros Moving System. Excelled in providing emotional support and optimizing space utilization, demonstrating critical thinking and physical fitness. Achieved notable improvements in client satisfaction and operational efficiency, embodying a results-driven approach with a blend of empathy and practical skills.
Overview
6
6
years of professional experience
Work History
Elderly Caregiver Volunteer
Self Employed Services
01.2019 - Current
- Established trusting relationships with elderly clients, ensuring their emotional needs were met alongside physical care.
- Contributed to increased overall happiness among elderly clients by fostering a positive atmosphere within the caregiving environment.
- Alleviated feelings of isolation among elderly clients by encouraging social interaction both within the facility and with outside community groupsevents.
- Provided mental stimulation for dementia patients through engaging activities designed to slow cognitive decline.
- Ensured a healthy diet for elderly individuals by preparing nutritious meals tailored to dietary restrictions or preferences when needed.
- Promoted physical wellness among residents by assisting in exercise programs specifically designed for older adults.
- Collaborated with healthcare professionals to develop personalized care plans tailored to each individual''s needs.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with daily living activities, running errands, and household chores.
House Mover
Aaron Bros Moving System
07.2024 - 09.2024
- Ensured accurate inventory tracking through meticulous documentation of items before and after moves.
- Provided exceptional customer service throughout the entire relocation process, leading to high ratings and positive testimonials from clients.
- Contributed to a positive work environment by fostering strong teamwork, open communication, and mutual respect among colleagues.
- Optimized space utilization within moving trucks using strategic planning techniques that prioritized fragile items for secure transport.
- Achieved efficient house moving by carefully packing, loading, and unloading clients'' belongings.
- Reduced damage claims by implementing strict protocols for loading and securing items in the moving truck.
- Safeguarded client property from theft or loss during transport through diligent attention to detail along with adherence to company security policies and procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Moved furniture and boxes using utility dolly and truck ramp.
- Inspected items for damage and reported issues to supervisor for resolution.
Cashier
New York Food
01.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Janitor/Receptionist
LA Fitness
04.2018 - 10.2019
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Education
High School Diploma -
Innovation
17 N. State03.2016
Skills
Compassionate Caregiving
Dementia Care
Personal Hygiene Assistance
Social interaction
Emotional Support
Meal Preparation
First Aid Training
Active Listening
Critical Thinking
Customer Service
Problem-solving abilities
Problem Resolution
Money handling abilities
Microsoft Excel
Microsoft Outlook
Scheduling
Documentation
Microsoft Office Suite
Microsoft PowerPoint
De-Escalation Techniques
Loading and unloading proficiency
Heavy Lifting Expertise
Proper lifting techniques
Efficient Packing Techniques
Furniture Disassembly and Reassembly
Time Management
Packaging
Clean Driving Record
Physical Fitness
Timeline
House Mover
Aaron Bros Moving System
07.2024 - 09.2024
Cashier
New York Food
01.2021 - 08.2023
Elderly Caregiver Volunteer
Self Employed Services
01.2019 - Current
Janitor/Receptionist
LA Fitness
04.2018 - 10.2019
High School Diploma -
Innovation
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