Rarnita Headspeth
Washington,DC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Legal Instrument Examiner
DC Department of Motor Vehicle
Washington, DC
2023.02 - Current
- Conduct mail-in and internet transactions including, but not limited to, registration renewals, change of address requests, medical and eye report update for driver license, dealer and title transactions, reciprocity request and related administrative support functions
- Audited legal documents to determine compliance with District laws
- Performed a variety of vehicle title transactions while advising appropriate form completion
- Inspect documents for authenticity and acceptability concerning customer transactions and information within the department’s expected turnaround time.
- Integrated comprehensive reporting to workflow to ensure accuracy
- Cross-trained in various DMV departments to gain content knowledge
- Log, track, categorize and distribute in-coming mail to the Processing Center staff to perform transactions ensuring customer satisfaction.
Surgical Scheduler
Sibley Memorial Hospital
Washington, DC
2016.10 - 2023.02
- Coordinate and schedule 15 patients' surgical procedures weekly
- Complete preoperative orders and pre-operative instructions
- Provide administrative support to providers, staff and patients
- Execute pre-operative instructions and all necessary paperwork for scheduling procedures in person or by email
- Answer logistical questions pertaining to surgeries and complete all necessary paperwork
- Obtain pre-surgical images and pre-authorization forms
- Assist with front desk operations- Check-in/out all patients and provide excellent customer service via phone or in person. Collect copayments or balances due.
- Coordinate with providers and other departments to ensure that patients are scheduled for all procedures pertaining to surgery
- Scheduled other pre-op appointments for patients, (ex: imaging, medical oncology, pre-op appointment, cardiology appts, etc.) and conduct reminder calls for surgery
- Scan all medical records/documents of patients
- Scan pre-operative results and surgical package in patient charts daily
- Check insurance verification and pre-authorize surgery and genomic health testing
- Complete FMLA/Disability leave forms for surgical patients
- Assist in the clinic when needed (triage patients, check vitals and chart in medical records)
- Interim work center supervisor
- Managed provider schedules, ensured adequate manning of clinic and open and close offices.
- Order office supplies and monthly water supply.
- Manage providers outlook calenders by adding surgeries and blocking off time when out of the office.
Lead Medical Assistant
Medical Faculty Associates
Washington, DC
2015.04 - 2016.10
- Greet and check in patients upon arrival by obtaining documents, collect copays, referrals and verify patient demographics and insurance information
- Set up exam rooms for patients and clean exam rooms
- Assist physicians with exams and in office procedures pertaining to Vascular, Gastroenterology, GYN, Orthopedic, Pain Management, Colon & Rectal, and Cardio Thoracic
- Responsible conducting front office clerical tasks such as: telephone operation, document collection, and mail services Scheduled/canceled appointments
- Autoclaved all instruments and placed them back in exam rooms
- Order and restock supplies weekly
- Informed doctors of all lab results faxed to the office
- Followed all HIPPA and OSHA regulations during day-to-day operation.
Phlebotomist
LabCorp
Washington, DC
2011.05 - 2015.04
- Performed venipuncture and capillary specimen collection in accordance with standard of care
- Collect specimens for routine health checks, drug screens, paternity tests, alcohol tests, etc
- Maintained specimen integrity by using aseptic technique and observed isolation procedures
- Tracked collected specimens by initialing, dating, and noting times of collection
- Prepared all collected specimens for testing and analysis
- Perform data entry of patient information
- Maintain patient and specimen information logs
- Collect current and past due payments
- Provide superior customer service to all patients.
Education
BS Business Administration -
University of Maryland
2025-12
Medical Assistant-Diploma -
Act College
01.2005
Diploma -
Woodrow Wilson Senior High School
01.2004
Skills
- Over 15 years of Professional experience in the healthcare setting
- Hard working, Detailed oriented and able to multitask effectively
- Excellent organization skills, interpersonal skills and communications skills
- Fast learner, able to adapt quickly.
- Knowledge in Medical Terminology and healthcare provider services
- Excellent customer service, phone manner and office etiquette
- Strong work ethic and the ability to work well within a team environment
- Data Entry
- Microsoft Word, PowerPoint, Excel and Outlook
- Electronic Medical Records (Allscript, Epic)
- Insurance Verification
- Schedule management
- Time Management Abilities
- Legal Document Processing
- Collaboration and Teamwork
- Policy Knowledge
Certification
- Data Entry/Certificate-2022
- Office and Administrative Management/Certificate-2022
- The CE Shop- Real Estate/Certificate-2021
References
Available upon request
Timeline
Legal Instrument Examiner
DC Department of Motor Vehicle
2023.02 - Current
Surgical Scheduler
Sibley Memorial Hospital
2016.10 - 2023.02
Lead Medical Assistant
Medical Faculty Associates
2015.04 - 2016.10
Phlebotomist
LabCorp
2011.05 - 2015.04
BS Business Administration -
University of Maryland
Medical Assistant-Diploma -
Act College
Diploma -
Woodrow Wilson Senior High School
- Data Entry/Certificate-2022
- Office and Administrative Management/Certificate-2022
- The CE Shop- Real Estate/Certificate-2021
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