Ras Bateman
Lincoln,NE
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CDL Truck Driver
Profleet Truck Lube & Tire
10.2024 - Current
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Photographer
Self-employed
01.2018 - Current
- Deliver high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Develope strong relationships with clients through clear communication and professionalism.
- Schedule and book locations for photo shoots, working collaboratively with clients and contacts.
Delivery Courier
Arona Home Essentials
12.2021 - 09.2022
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
Installation and Service Technician
Lynch Contracting
01.2021 - 10.2021
- Continuously updated knowledge of industry trends, new technologies, and best practices through ongoing professional development.
- Managed equipment inventory, ensuring the availability of necessary parts and supplies for timely installations and repairs.
- Streamlined service processes by maintaining accurate documentation of work orders, service records, and inventory levels.
- Enhanced customer satisfaction by efficiently installing and servicing various technical equipment.
Direct Support Professional
DHR Industries
02.2018 - 08.2019
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
No Degree - General Studies
Southeast Community College
Lincoln, Nebraska, NE08-2011
High School Diploma -
Lincoln Southeast High School
Lincoln, Nebraska, NE05-2010
Skills
- Safe driving practices
- Pretrip inspections
- Basic mechanical knowledge
- Strong communication skills
- Transportation assistance
- Self-advocacy support
- Respectful and compassionate
- Punctuality
- Vehicle maintenance
- Deadline adherence
- Working independently
- Customer service
Certification
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV)/[State].
Timeline
CDL Truck Driver
Profleet Truck Lube & Tire
10.2024 - Current
Delivery Courier
Arona Home Essentials
12.2021 - 09.2022
Installation and Service Technician
Lynch Contracting
01.2021 - 10.2021
Direct Support Professional
DHR Industries
02.2018 - 08.2019
Photographer
Self-employed
01.2018 - Current
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV)/[State].
No Degree - General Studies
Southeast Community College
High School Diploma -
Lincoln Southeast High School
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