Raschae McAllister
Baltimore,MD
Summary
Energetic and adaptable professional skilled in event coordination and customer support. Recognized for enhancing guest experiences through effective communication and multitasking in fast-paced environments.
Event professional with strong background in managing and hosting events, ensuring every detail is flawlessly executed. Adept at collaborating with teams to deliver outstanding guest experiences and adapting to changing needs. Known for excellent communication, problem-solving skills, and genuine passion for hospitality.
Overview
14
14
years of professional experience
Work History
Event Hostess
Kitchen Klassifieds
Glen Burnie, Maryland
09.2025 - 10.2025
- Welcomed guests and ensured a positive experience throughout events.
- Coordinated logistics for event setup, including seating arrangements and decor.
- Assisted in managing vendor relationships to streamline service delivery.
- Provided information and support to attendees regarding event schedules and activities.
- Collaborated with team members to enhance overall event atmosphere and efficiency.
- Adapted quickly to changing situations during high-pressure events, ensuring smooth operations.
- Collected feedback from guests to improve future event planning and execution.
- Maintained cleanliness and organization of event spaces before, during, and after functions.
Front Desk Agent
Country Inn and Suites by Radisson
Fairport, NY
10.2022 - 01.2023
- Greeted and assisted guests during check-in/check-out processes, ensuring a welcoming experience.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Managed reservations using hotel management software, enhancing efficiency in front desk operations.
- Responded to guest inquiries and requests promptly, improving overall satisfaction levels.
- Coordinated with housekeeping and maintenance to address guest needs effectively.
- Provided local information and recommendations to enhance guest experiences.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Maintained clean and organized front desk areas to uphold polished company image.
- Rendered assistance to guest with disabilities.
Line Worker
C-Care Manufacturing Plant
Linthicum Heights, MD
08.2021 - 09.2022
- Operated machinery to assemble products in compliance with safety standards.
- Conducted quality checks on finished goods to ensure adherence to specifications.
- Collaborated with team members to optimize workflow and increase production efficiency.
- Maintained clean and organized workstations following company protocols.
- Executed daily tasks with attention to detail, ensuring timely completion of production goals.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Housekeeper
Aramark LLC
Baltimore, MD
05.2018 - 10.2021
- Maintained cleanliness and sanitation standards to project the safety and health of others.
- Executed daily cleaning tasks using industrial cleaning equipment and supplies.
- Inspected and reported maintenance issues to ensure safety and comfort.
- Followed procedures for storage and disposal of trash and transported it to designated areas.
- Collaborated with team members to enhance overall efficiency of housekeeping operations.
Restaurant Hostess
Ruby Tuesday Restaurant
Baltimore, MD
02.2018 - 12.2019
- Managed guest seating arrangements to optimize flow and reduce wait times.
- Provided exceptional customer service, enhancing the dining experience for all patrons.
- Maintained accurate reservation records using the restaurant's booking system.
- Collaborated with kitchen and waitstaff to ensure smooth communication during peak hours.
- Resolved guest inquiries and concerns promptly, fostering a welcoming environment.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Deli Clerk
ShopRite
Glen Burnie, MD
04.2016 - 06.2017
- Ensured product quality and freshness through daily inventory checks and rotation practices.
- Provided exceptional customer service by assisting shoppers with deli selections and special orders.
- Operated slicing machines efficiently while adhering to safety protocols and hygiene standards.
- Trained new staff on deli procedures, product knowledge, and customer engagement techniques.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in the development of promotional displays to drive sales of featured deli items.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Sales Associate
New York and Company
Glen Burnie, MD
06.2011 - 07.2012
- Enhanced customer experience through personalized service and product recommendations.
- Managed inventory levels to ensure optimal stock availability for sales.
- Trained new employees on sales techniques and company policies.
- Collaborated with team members to execute effective visual merchandising strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
North County High School
Glen Burnie, MDSkills
- Professionalism
- Strong organizational skills
- Problem solving skills
- Negotiation skills
- Active Listener
- Information gathering
- Complaint Resolution
- Event coordination
- Positive attitude
- Customer service
- Task prioritization
- Ability to multitask
- Guest list creation
Timeline
Event Hostess
Kitchen Klassifieds
09.2025 - 10.2025
Front Desk Agent
Country Inn and Suites by Radisson
10.2022 - 01.2023
Line Worker
C-Care Manufacturing Plant
08.2021 - 09.2022
Housekeeper
Aramark LLC
05.2018 - 10.2021
Restaurant Hostess
Ruby Tuesday Restaurant
02.2018 - 12.2019
Deli Clerk
ShopRite
04.2016 - 06.2017
Sales Associate
New York and Company
06.2011 - 07.2012
High School Diploma -
North County High School