Raschelle Farley
Clarksburg,WV
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nutrition Supervisor
WVU Medicine
10.2024 - Current
- Led interdisciplinary meetings to discuss the nutritional status of patients and develop comprehensive care plans.
- Improved workflow processes by standardizing recipes and implementing portion control measures.
- Boosted employee morale through effective communication, recognition, and team-building initiatives.
- Collaborated with healthcare professionals to develop nutrition strategies for patients with special dietary needs.
- Increased patient engagement in their own nutrition goals by providing educational materials and counseling services tailored to individual needs.
- Enhanced patient satisfaction by developing and implementing individualized meal plans.
- Starbucks Specialist, Brand Standards, Daily Operations and Coffee Master certifications
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Starbucks Lead
Kroger
12.2018 - 09.2024
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Fostered positive employee relationships through communication, training and development coaching.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Collaborated with management team to implement new work procedures or policies.
- Followed staffing strategies to achieve production goals.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality and conformance.
General Cleaner
JDLMP
01.2017 - 02.2022
- Access apartments after tenants moved out: documenting damage to apartments.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Transported trash and hazardous waste to appropriate disposal area.
- Performed frequent inspection and maintenance activities according to client expectations.
- Inspected building perimeters, removed trash and swept sidewalks to keep outside areas organized and tidy.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Shift Supervisor
Starbucks
01.2018 - 12.2018
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Collaborated with team members to improve performance and implement training updates.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised and led employees to maintain productivity and customer service levels.
- Upheld company standards and compliance requirements for operations.
- Managed daily workflow and scheduled staff for adequate coverage.
- Guided staff on implementing promotions and marketing programs.
Safety Control Specialist
Feanx Group
12.2013 - 01.2017
- Establish and maintain safe work zone
- Complete daily paperwork for payroll
- Interact with and establish safe and compliant work zones with multiple companies.
Education
High School Diploma -
University High School
Morgantown, Wv05.2005
Skills
- Management expertise
- Reliable & trustworthy
- Friendly, positive attitude
- Production monitoring
- Resource Allocation
- Workplace safety
- Quality control
- Safety
- Issue resolution
- Training
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Increased profits year-over-year.
Education and Training
other
Leader of the Quarter
- Significant contributions in all areas of departmental and Starbucks operations.
- Being present, connecting with transparency, dignity and respect.
- Creating a culture of warmth and belonging, where everyone is welcome.
Certification
West Virginia food handlers card and person in charge
Timeline
Nutrition Supervisor
WVU Medicine
10.2024 - Current
Starbucks Lead
Kroger
12.2018 - 09.2024
Shift Supervisor
Starbucks
01.2018 - 12.2018
General Cleaner
JDLMP
01.2017 - 02.2022
Safety Control Specialist
Feanx Group
12.2013 - 01.2017
High School Diploma -
University High School
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