Decorated veteran and currently Worksite Organizing Specialist. Hardworking and passionate, with strong organizational skills eager to be on Mesa EconomicDevelopment Advisory Board.
Overview
24
24
years of professional experience
Work History
Worksite Organizer
AFL-CIO
10.2022 - Current
Increased awareness of workers'' rights through educational campaigns and presentations.
Managed communications between union leadership, rank-and-file members, and employers to ensure transparency and collaboration.
Mentored junior organizers on best practices for recruitment efforts, conflict management techniques, or other essential skills.
Improved working conditions by advocating for health and safety measures in the workplace.
Collaborated with various stakeholders to address grievances and resolve conflicts among union members.
Conducted thorough research on industry trends, legislative changes, and employer practices to inform negotiation strategies effectively.
Strengthened union membership by executing effective outreach strategies to potential members.
Assisted union members in navigating complex legal procedures related to labor disputes and arbitration proceedings.
Established partnerships with community organizations to support social justice initiatives aligned with union goals.
Monitored contract compliance by maintaining open lines of communication with employers regarding worker concerns or issues that arose during implementation phases.
Enhanced member satisfaction through timely responses to inquiries about benefits, policies, or dispute resolution processes.
Enhanced member engagement by organizing regular meetings, workshops, and training sessions.
Developed comprehensive campaign plans by analyzing member needs, employer practices, and industry trends.
Recruited new organizers and volunteers by promoting the value of collective action within the workforce.
Developed strong relationships with key decision-makers to influence labor policies positively.
Streamlined administrative processes by implementing efficient systems for document management, expense tracking, and event planning.
Participated in labor-management meetings to discuss labor issues.
Provided expertise on labor and employment laws to help employers make more effective decisions.
Assessed impact of union proposals on company or government operations.
Executive Vice President Local 7050
Communication Workers Of America Local 7050
11.2020 - 10.2022
Provided direction and leadership for over 500 call center worker and Technicians
Grew Local Political Action Funds during current tenure
2020 Election State Political Coordinator
Lead 2020 Political Boot Camp 2020 Election Campaign
Lead 2020 Black Men Vote Phone Canvass Ga Senate Run Off Campaign
Lead District 7 Building An Anti-Racist Union Campaign
Organized and Mobilized Days of Actions
Instrumental In the 2022 Human Rights Conference
Organized and Lead Phone Bank Campaigns
Customer Care Representative
AT&T
11.2018 - 11.2020
Streamlined operational efficiencies by managing accounts and contracts and processing system orders and cancellations.
Coordinated logistics and verified equipment shipment pricing and availability.
Increased client retention by managing supplier deliveries around client needs.
Reduced spending by negotiating beneficial deals to secure ideal rates.
Maximized customer satisfaction by organizing repairs, replacements and deliveries.
Developed client rapport by promptly processing requests and resolving financial discrepancies.
Increased customer satisfaction ratings by 95% by solving problems promptly and to customer expectations.
Answered average of 25 calls per day, addressing customer inquiries, solving problems and providing new product information.
Medical Assistant
United States Navy
12.2000 - 12.2008
Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Documented patient information obtained from interviews.
Assessed patients and documented their medical histories.
Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Trained new staff on quality control procedures.
Contributed substantially to successful department JCAHO accreditation.
Managed care for post-operative patients through discharge.
Followed infection control procedures.
Took and recorded patients' temperature, pulse and blood pressure.
Prepped and draped patients in a sterile fashion.
Maintained a safe and clean environment up to infection control standards
8 years clinical experience.
Education
Associate of Applied Science - Medical Radiography
Gateway Community College
Phoenix, AZ
Skills
Completed Fighting Forward Training
Completed Runaway With Inequality
Completed Political Boot Camp
Completed Train the Trainer for Human Rights And LPAT
Completed Internal and External Training
Completed Steward Training
Completed all sides of the CWA triangle
Leadership School level 1
Completed Power Building School
Completed Activist Training
Proficient in Zoom, Excel, Power Point, Google Sheets, Docs, And Slides
Completed Activist Training
Timeline
Worksite Organizer
AFL-CIO
10.2022 - Current
Executive Vice President Local 7050
Communication Workers Of America Local 7050
11.2020 - 10.2022
Customer Care Representative
AT&T
11.2018 - 11.2020
Medical Assistant
United States Navy
12.2000 - 12.2008
Associate of Applied Science - Medical Radiography
Gateway Community College
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