Rasha Aljeda
Buford,GA
Summary
Hardworking Account Coordinator willing to lend a hand at any time and complete tasks with enthusiasm. Engaging and personable to improve quality control and provide dedicated service to clients.
Overview
16
16
years of professional experience
Work History
Account Receivable Specialist
GRI-Alleset
06.2023 - 09.2023
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
Customer Service & Accounts Coordinator
Pretty Persuasions LLC
07.2021 - 06.2023
- Customer service support and complaints resolution via phone, email
- Orders placement, create and issue invoices, Sale order and packing slip via Quick Books
- Daily operational cargo analyzes with contingency planning
- Workflow monitoring and assure document completion delivery
- Create and issue payment confirmation
- All payment processing via Authorize.net.
Pacesetter Sales Associate
Dillard's
04.2014 - 08.2020
- Five years Pacesetter for Outstanding Sales and best customer service
- Customer service support and complaints resolution
- Credit Card account setup
- Inventory management
- Merchandising and stocking
- Full Knowledge with our merchandise to persuade and satisfy customer
- Full Knowledge with credit card benefits to persuade the customer.
Executive Secretary
Al-Fares Insurance
08.2007 - 10.2010
- Commercial correspondences by sending & receiving e-mails & Faxes
- Arrange monthly reports for work development via excel sheet
- Register the minutes of the meeting and distribute them for all the attendances to follow
- Create presentations for the company and design flyers with PowerPoint
- Filing, appointment scheduling, and writing all the memos in English and Arabic
- Arranging and registering customer invoices.
Education
Accounting program teaching how to use QuickBooks 1 and 2 -
University of North Georgia
Dahlonega, GeorgiaB.S. Computer Science -
Al Mustansirya University-education College
Skills
- Strong Interpersonal communication skills
- Data analysis and problem solving
- Organizational skills and customer service orientation
- Adaptability and ability to work under pressure
- Excellent verbal and written communication skills Interpersonal and team building skills
- Relevant formal training, practice and experience
- Practical experience in Quick Book and Microsoft Office platform
- Strong computer software and application management
- Strong utilization of data management, and data analytical skills
- Ability to multitask and work with several departments and teams
- Languages (English, Arabic)
Timeline
Account Receivable Specialist
GRI-Alleset
06.2023 - 09.2023
Customer Service & Accounts Coordinator
Pretty Persuasions LLC
07.2021 - 06.2023
Pacesetter Sales Associate
Dillard's
04.2014 - 08.2020
Executive Secretary
Al-Fares Insurance
08.2007 - 10.2010
Accounting program teaching how to use QuickBooks 1 and 2 -
University of North Georgia
B.S. Computer Science -
Al Mustansirya University-education College
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