Rasha Barem
Burien,WA
Summary
Dynamic Supervisor at Google Security, adept at emergency response and team leadership. Successfully trained personnel, enhancing operational efficiency and safety compliance. Proven track record in scheduling administration and risk assessment, ensuring streamlined processes and exceptional customer service. Committed to fostering secure environments while driving results in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Site Supervisor
Allied Universal, Google
09.2020 - 03.2025
- Handled onsite emergencies and upheld safety protocols across hundreds of shifts, maintaining a consistently safe environment for everyone on-site.
- Supervised a team of up to eight officers to ensure a safe, efficient, and secure operation.
- Conducted interviews and participated in the hiring process for officers and supervisors, helping to build a reliable, high-performance team.
- Developed and implemented a new training syllabus for onboarding officers and supervisors.
- Managed daily shift schedules for a team of up to 32 officers, ensuring consistent coverage and operational efficiency.
Ambassador
Clear
Seatac Airport
06.2019 - 04.2020
- Engaged and enrolled travelers to streamline TSA processes, consistently ranking in the top three for sales performance on a part-time schedule.
- Conducted secure identity verification while delivering exceptional client service in a fast-paced, compliance-driven environment
Emirates Passenger Service Agent
Swissport
Seatac Airport
05.2018 - 02.2020
- Recognized for outstanding customer service performance, and promoted to the following positions:
- Centralized Load Controller - managed weight and balance operations for Boeing 777 aircraft, ensuring compliance with safety and performance standards.
- Baggage service officer - oversaw all inbound baggage operations, including managing lost luggage claims, coordinating tracking efforts, and ensuring timely reunification of baggage with travelers.
- Flight controller - handled seat changes and upgrades to support efficient flight operations and enhance the passenger experience
Education
Bachelor's Degree - Aeronautical Science
Green River College
Auburn06-2022
Associate of Science - Dispatch
Green River Community College
Auburn, WA06-2020
Certificates And Ratings
Certified Flight Instructor - Airplane Single - Engine Land
Total time: 503
PIC: 387
Instrument time: 140
Cross Country: 138
Night: 61
Languages
Arabic
Native/ Bilingual
Timeline
Site Supervisor
Allied Universal, Google
09.2020 - 03.2025
Ambassador
Clear
06.2019 - 04.2020
Emirates Passenger Service Agent
Swissport
05.2018 - 02.2020
Bachelor's Degree - Aeronautical Science
Green River College
Associate of Science - Dispatch
Green River Community College
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