Rashaad HAMPTON
Irvine,CA
Summary
To obtain work as an Arroyo Vista Housing Center Attendant
Overview
3
3
years of professional experience
Work History
Summer Conference Lead
University Of California, Irvine
Irvine, CA
06.2024 - 09.2024
- Assisted in the preparation, setup, and breakdown of conference events.
- Provided general administrative support for conference staff as needed, such as photocopying documents and filing paperwork.
- Managed supplies inventory to ensure adequate levels of materials were available during conferences.
- Maintained an organized database of participant information throughout the duration of the conference.
- Conducted regular inspections of event spaces prior to start time to identify any potential issues or hazards.
- Provided customer service support when needed, such as greeting participants at registration desk, answering questions, distributing materials, and providing directions.
- Developed a comprehensive understanding of conference policies and regulations.
- Facilitated communication between staff members regarding tasks assigned before, during, and after conferences
CA Lead
University Of California, Irvine Student Housing
Irvine, CA
08.2023 - 06.2024
- Developing training sessions and work schedules for the Center Attendants, including updating the training manual, developing and executing strategies, policies, and procedures to increase job knowledge and team productivity & efficiency, and overseeing shift changes.
- Monitor progress of projects, identify areas of improvement, and provide feedback to team members, so I can assist the Supervisor in conducting regular performance evaluations with each member of the team and providing constructive guidance on career development.
- Developing team meeting agendas and actively facilitating the meetings to provide input on key decisions affecting the team's workflows.
- Coordinating the Center Attendant job application process and recruiting qualified candidates
- Updating job descriptions, applications, processes, and documents
- Having in depth knowledge of and being able to perform all Center Attendant duties.
- Assisting the front desk for portions of their work shifts and serving as a resource for questions/concerns from staff members related to their duties.
- Perform administrative tasks such as filing documents, updating databases, and preparing reports.
- Resolve conflicts between team members in a professional manner.
- Collaborate with other departments to ensure smooth communication and coordination across teams.
- Encourage creativity among team members by providing opportunities for learning new skillsets or technologies.
- Implementing innovative solutions to streamline processes and improve overall performance outcomes.
- Overseeing all processes related to packages, mail, and the mailroom
Part-Time/Seasonal Sales, Shipment, and Keyholder
Rue21
City of Saint Peters, MO
08.2021 - 08.2023
- Provided excellent customer service at all times by greeting customers entering the store, answering inquiries while informing them about the current promotions running through the store, and assisting customers with product selection and purchase decisions.
- Organized and (re)stocked merchandise displays, shelves, and supplies on the sales floor and at the checkout area as needed.
- Operated a cash register to process customer payments, returns and exchanges according to company policy, as well as maintained accurate records of all transactions in database system.
- Cleaned, organized, and maintained backroom storage and sales floor areas.
- Trained new hires on tasks they would be expected to perform during their employment.
- Communicated effectively and passionately with other staff members about customer needs.
- Kept up-to-date on current promotions, policies, and procedures.
Center Attendant (CA)
University of California, Irvine Student Housing
Irvine, CA
08.2022 - 06.2023
- Provided excellent customer service including greeting, assisting, and referring visitors to the appropriate administrator, resource, or center, giving complex tours, answering incoming phone calls & emails, and recording accurate messages for the professional staff
- Answered inquiries about various campus and housing community aspects, including contracts, vacancies, center activities, policies, procedures, and resources & services provided.
- Monitored, updated, and filed the housing office database
- Used a computerized system to log work orders, submit forms, maintain records of attendance at events held at the center, make reservations, and other front desk duties.
- Organized, sorted, and distributed incoming mail to appropriate personnel or departments.
- Handled move in/out, lockouts, key replacements, equipment check in/out,
- Consistent typing, computer use, and use of office equipment such as printing machines
- Ensured compliance with safety and privacy regulations within the facility.
- Participated in training sessions designed to enhance knowledge of customer service practices, as well as provided feedback on ways to improve customer service processes within the organization.
- Conducted regular inspections of equipment used at the facility to ensure proper functioning.
- Kept track of inventory levels in order to restock supplies when necessary.
- Built relationships with staff and guests to foster a welcoming and warm environment that promoted future visits and easy communication.
Education
B.A. - Business Administration
University of California, Irvine
Irvine, CA06-2025
Minor - African American Studies
University of California, Irvine
Irvine, CA06-2025
High School Diploma -
Fort Zumwalt East High School
City Of Saint Peters, MO05-2021
Skills
- Analytical & Observant
- Charismatic
- Creative & Artistic
- Easily Adaptable
- Efficient
- Logical
- Quick learner (especially when visual)
- Resourceful
- Solution-based Thinker
- Competitor Research
- Customer Service
- Inventory Control
- Marketing & Promotion (Social Media, Email/Newsletter, Physical Flyer etc)
- Media Relations
- Process Improvement
- Schedule Development
- Strategic Planning
- Task Distribution
Websites
Accomplishments
- Black Management Association (Marketing Chair 2022-24)
- Black Student Union (President 2023-24, Social Media Chair 2022-23)
- Business Careers in Entertainment Club (Director of Marketing 2023-25)
- Center for Black Culture, Resources & Research (Social Media Coordinator & Student Staff 2022-24)
- UCIBlack (Founder 2021-25)
Affiliations
- National Honor Society (General Member): Performed numerous community service acts, Engaged in event planning & setup, Spirit Weeks
- Positive Peer Influence (Nominated Member): Assisted in Freshman Transition Day, Delivered Lessons (Stress Management, Healthy Relationships, Getting Involved in School), Helped in organizing Yellow Ribbon Week which deals with suicide prevention
- FZIAM (Nominated Member): Strength in diversity program for my school district, Organized Black History Month events, announcements, contests, etc., Handled the morning and afternoon announcements for Black History Month, Acceptance week (Women's National Month, LGBTQIA+, Cultures, Autism)
- Sports: Soccer (2017-20) - Captain (2018-19), Track (2017-20)
Timeline
Summer Conference Lead
University Of California, Irvine
06.2024 - 09.2024
CA Lead
University Of California, Irvine Student Housing
08.2023 - 06.2024
Center Attendant (CA)
University of California, Irvine Student Housing
08.2022 - 06.2023
Part-Time/Seasonal Sales, Shipment, and Keyholder
Rue21
08.2021 - 08.2023
B.A. - Business Administration
University of California, Irvine
Minor - African American Studies
University of California, Irvine
High School Diploma -
Fort Zumwalt East High School
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