Rashaad Inge

Market clients’ products through special events and product demonstrations, influence purchase decisions and drive sales. Specifically, conduct food demonstrations of products promoted by CDS to Costco customers by direct engagement with customersprovide food samples, insight into products, and promote product value.

• Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
• Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
• Applied wax to vehicle exteriors and buffed to brilliant shine.
• Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.

• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
• Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
• Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Reviewed assigned work to locate households for verifying addresses and/or conducting interviews to obtain 2020 Census questionnaire data from respondents. Followed stringent guidelines and confidentiality laws to obtain accurate census responses/interviews. Explained the purpose of the census interview, answered respondent's questions, collected responses, and recorded census data using electronic devices and/or paper forms. Verified and updated address lists and maps. Followed procedures to conduct accurate work while maintaining acceptable quality and production standards.

Successfully completed CDL classroom training. Performed daily pre- and post-trip inspections of vehicles according to DOT and DC Water standards. Maintained accurate driver log complying with DC Water rules and regulations. Delivered and picked-up parts and vehicles to and from vendors. Obeyed traffic laws and followed established traffic and transportation procedures. Responsible for the pre-planning of routes prior to each pick-up to save fuel costs and travel time.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Provided energy assistance to low-income households. Received and assisted low-income customers seeking energy assistance through the Low-income Home Energy Assistance Program. Determined applicant eligibility, and processed assistance applications; maintained and filed applications; provided customer follow-up, when necessary; and, responded to customer inquiries.

Provided records management support to the Office of Enforcement and Environmental Justice. Helped implement records management policy and procedure and provided technical assistance and outreach for the submission, use, and distribution of records. Maintained accurate records by ensuring proper labeling, filing, retrieval and data entry.