Rashaan White

• Trained staff in department procedures and requirements to build cohesive and successful team.
• Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.
• Organized resources to handle daily demands of Type operations.
• Managed recordkeeping and payments for Type department.
• Acted as a liaison between students, teachers, administrators, and parents to facilitate open communication channels among all parties involved in educational processes.
• Promoted a positive learning environment by enforcing school policies consistently while treating students fairly.
• Increased customer satisfaction through effective communication and exceptional service delivery.
• Developed strong relationships with faculty, staff, and parents to create a supportive learning environment.

• Enhanced customer satisfaction by efficiently handling travel bookings and addressing inquiries.
• Maintained frequent communication with clients during trips to address any issues or concerns that arose while traveling.
• Developed customized itineraries tailored to client preferences, ensuring memorable travel experiences.
• Managed client payments and maintained accurate financial records, ensuring timely billing and payment collection.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Provided follow through on all calls with confirmations and dissemination of requested information.
• Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Contacted program applicants and obtained required enrollment information, documentation and signatures.
• Mitigated potential risks associated with program errors through careful quality assurance testing before PCS.
• Distributed informational materials and enrollment forms to potential program users.
• Assisted in the successful completion of multiple projects by providing consistent technical support and troubleshooting expertise.
• Assisted program applicants with form completion, document retrieval and resource management to reduce application delays.
• Promoted a collaborative work environment by actively participating in team meetings, sharing ideas, and providing feedback on proposed solutions.

Answered phone calls and triaged patients to provide them with quality and timely care.

• Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
• Received and categorized incoming Type and Type information requests to begin document processing sequence.
• Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
• Contacted document requestors and obtained additional information required to process document requests.`
• Maintained Type department document tracking database to follow documents' migration through processing sequence.
• Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.