Rashad Campbell
Atlanta,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Security Guard
Thirteen Ten Security
College Park, GA
03.2024 - Current
- Investigate Suspicious activity at site location
- Patrol the premises to ensure safety
- Respond to alarms by investigating and assessing the situation
- Patrolling the premises regularly to maintain and establish presence
- Removing wrongdoers and trespassers from the area
- Monitoring and authorizing entrance of vehicles or people in the property
- Provide assistance to people in need
- Submit reports of daily surveillance activity and important occurrences
Uber Driver
Uber Technologies
Atlanta, GA
11.2023 - Current
- Communicated effectively with passengers, providing transportation to and from their desired destinations to ensure superior customer experience
- Ensured vehicles were maintained in clean and excellent condition while delivering top-notch customer service and resolving any issues promptly
- Loaded and unloaded vehicles identified the most efficient routes and demonstrated composure in high-pressure situations
- Followed GPS directions accurately, calculated fares correctly, and completed necessary administrative tasks efficiently
- Attained and maintained a flawless 5-star Uber rider rating
Loss Prevention/Security Guard
Marriott Hotels
Atlanta, GA
11.2022 - 11.2023
- Patrol all areas of the property and assist guests with room access
- Monitor closed circuit televisions, perimeter alarm system and fire lift safety system
- Lock property entrances when required and conduct daily physical hazard inspections
- Respond to accidents, contact EMS and administer First Aid
- Assist guests/employees during emergency situations
- Notify appropriate individuals in the event of accidents, attacks or other incidents
- Defuse guest/employee disturbances as well as Call for outside assistance if necessary
- Handle all interruptions and complaints
- Resolve safety hazard situations
- Escort any unwelcome persons from the property without interrupting the orderly flow of the property operations
Operator Assisstant
West Rock
College Park
08.2021 - 10.2023
- Pushed stock, stacking and off-loading corrugated material from the machine
- Fed corrugated blanks into the machine for the job it is designed to run
- Made necessary adjustments to substrate for warp and registration
- Responsible for setting up the feed section and the stripper section of the machine
- The mounting and retrieving of die plates
- Overall quality and cleanliness of the machine
- Assisted the operator on all aspects as required during training
- Operated Forklift
- Filled in during the absence of the operator
- Responsible for the overall Safety and cleanliness of equipment and area.
- Worked in a safe and efficient manner in accordance with company policies and procedures.
Customer Service Representative
Level Up Financial Services
Atlanta, GA
09.2020 - 02.2023
- Respond to inbound phone calls, emails or chats and assisted customers with their questions
- Followed communication procedures, guidelines, and policies
- Kept records of customer interactions, process customer accounts and file documents
- Built rapport with internal customers including sales, operations, and credit clients
- Ensured compliance with Credit Policies and Procedures
- Completed data entry to set up new client’s file
- Sent weekly email and follow up calls to update clients on progress of their account
- Offer customer focused product and service solutions using extensive knowledge of company offerings
- Solved complex problems for customers that may require extensive research using multiple applications and tools
- Troubleshoot complex issues
- Deliver friendly and helpful service
- Demonstrate professionalism
- Actively listen and express empathy to overcome obstacles to identify solutions
Warehouse Selectors
KeHe Distributors
Douglasville, GA
06.2018 - 11.2019
- Picked up proper selecting documents prior to order selection process
- Selected and separated warehouse product by account and stop number as designated by the computer-generated label
- Matched product description with label description
- Built pallet within the warehouse according to customer guidelines
- Maintained production standards, while minimizing errors
- Transported, via stand-up electric pallet jack, the completed orders to appropriate staging area in the warehouse
- Returned completed selecting documents to proper collection site per specifications of the Shipping Department in the warehouse
- Performed other warehouse duties and special projects as requested
- Maintained safe work practices in the warehouse
- Maintained safeguards of confidential warehouse company information
Shipping & Receiving Coordinator/Inventory Specialist
Advance Design and Paper
Atlanta, GA
01.2018 - 06.2018
- Monitored and replenished floor stock
- Shipped and receiving of materials entering and exiting the building
- Packaged final product per specifications
- Assembled customer order from stock and placed orders on pallets for shipping
- Recorded amounts of materials or items received or distributed
- Maintained inventory records
- Maintained a clean and safe environment per company guidelines
Education
Mercy College
Dobbs Ferry, NY05.2018
High School -
Middletown High School
Middletown, NY06.2017
Skills
- Reliability
- Responsive to New Challenges
- Complying With Procedures
- Effective Communication
- Effective Task Prioritization
- Consistent Dependability
- Team building
- Decision-making capacity
- Service Excellence
Timeline
Security Guard
Thirteen Ten Security
03.2024 - Current
Uber Driver
Uber Technologies
11.2023 - Current
Loss Prevention/Security Guard
Marriott Hotels
11.2022 - 11.2023
Operator Assisstant
West Rock
08.2021 - 10.2023
Customer Service Representative
Level Up Financial Services
09.2020 - 02.2023
Warehouse Selectors
KeHe Distributors
06.2018 - 11.2019
Shipping & Receiving Coordinator/Inventory Specialist
Advance Design and Paper
01.2018 - 06.2018
Mercy College
High School -
Middletown High School
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