MS Office
Rashad Clark
Barista & Customer Service
Raleigh,NC
Summary
Knowledgeable and dedicated professional with extensive experience in inventory management and customer service. Passionate about providing excellent customer experiences and increasing productivity. Solid team player with dedicated, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Barista and Customer Service
Starbucks
Raleigh, NC
02.2020 - Current
- Increases customer retention and satisfaction through dedicated customer service and personal accountability to grow.
- Propels operations for store serving over 1,000 customers a day through reliable and clear follow through of detailed tasks.
- Sharply notices details that intrude on operations and urgently acts to address those risks.
- Creates clarity for daily operations by meticulously organizing and labeling inventory to propel the workflow.
Package Facilitator
UPS
Raleigh, NC
12.2018 - 04.2020
- Further propelled operations of over 50,000 packages daily by carefully following the clear objectives of each task.
- Carefully used software for data entry of shipping labels while remaining organized and focused in fast-paced environment.
- Demonstrated adaptability by making quick decisions with limited information as work volume and deadlines changed.
Club Organizer
Guilford College
Greensboro, North Carolina
09.2014 - 05.2018
- Recreated club traction by scheduling and facilitating over a dozen events by networking with leaders and independently following clear objectives.
- Utilized Microsoft Office software to create systems for better email outreach, budget records and for retaining important club documents.
- Actively listened to peers about challenges and demonstrated collaborative problem-solving to create new and engaging events.
Peer Career Advisor - Work Study
Guilford College
Greensboro, North Carolina
10.2016 - 05.2017
- Performed meticulous resume support for over 30 students by helping them hone in on specific skills for future internships.
- Assisted in administrative tasks such as setting appointments as well as maintaining and filing important student documents.
Education
Bachelor of Arts - Psychology
Guilford College
Greensboro, NC 08.2014 - 05.2018
Skills
Adaptability
undefinedSoftware
Google Drive
Google Calendar
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Timeline
Barista and Customer Service
Starbucks
02.2020 - Current
Package Facilitator
UPS
12.2018 - 04.2020
Peer Career Advisor - Work Study
Guilford College
10.2016 - 05.2017
Club Organizer
Guilford College
09.2014 - 05.2018
Bachelor of Arts - Psychology
Guilford College
08.2014 - 05.2018
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