Rashad Evans
Orlando
Summary
Professional machine operation specialist with substantial hands-on experience in operating and maintaining industrial machinery. Strong focus on ensuring precision, safety, and efficiency in all tasks. Collaborative team player known for reliability and adaptability to changing production needs. Skilled in troubleshooting equipment issues, maintaining optimal machine performance, and adhering to safety protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Machine Operator
Sterilite Warehouse
Tarrant Al
01.2020 - 05.2020
- Operated machinery to produce high-quality products while adhering to safety protocols.
- Adjusted machine settings to optimize production efficiency and minimize waste.
- Conducted routine maintenance checks to ensure proper functioning of equipment.
- Trained new operators on equipment usage and safety procedures, enhancing team performance.
Order Picker
Dollar General Warehouse
Bessemer, AL
05.2020 - 01.2021
- Operated forklifts and pallet jacks to efficiently transport inventory within warehouse.
- Selected and picked orders accurately, ensuring timely fulfillment for shipping.
- Maintained cleanliness and organization of work area, adhering to safety standards.
- Collaborated with team members to optimize workflow and meet production goals.
Customer Service Representative
Cspire Wireless
Ridgeland, MS
06.2019 - 01.2020
- Resolved customer inquiries and issues via multiple communication channels, ensuring timely and accurate responses.
- Collaborated with cross-functional teams to streamline processes, improving overall customer experience and satisfaction.
- Managed customer accounts, facilitating billing inquiries and adjustments to maintain account accuracy.
- Engaged in continuous professional development to stay current with industry trends and best practices in customer service excellence.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Front End Associate
Walmart
Trussville, AL
01.2021 - 03.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and maintaining customer satisfaction.
- Stocked shelves and organized inventory, optimizing product placement for increased visibility.
- Collaborated with team members to streamline checkout processes, reducing wait times during peak hours.
- Trained new associates on store policies and procedures, fostering a knowledgeable workforce.
- Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
Order Picker
Publish Distribution Center
McCalla, AL
03.2022 - 12.2024
- Conducted regular inventory checks, reporting discrepancies to management for resolution.
- Assisted in training new staff on order picking procedures and safety protocols.
- Implemented process improvements that enhanced efficiency in order selection.
- Monitored equipment performance, reporting maintenance needs to minimize downtime.
- Excellent communication skills, both verbal and written.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Mental Health Technician
Alabama Clinical Schools
Trussville, AL
01.2025 - 03.2026
- Provided direct patient care in compliance with treatment plans and safety protocols.
- Assisted in crisis intervention, de-escalating potentially volatile situations effectively.
- Monitored patient behavior and reported significant changes to healthcare team members promptly.
- Implemented therapeutic activities to enhance patient engagement and emotional well-being.
Education
High school diploma -
Pinson Valley High School
Pinson, AL05-2019
Automotive Excellence -
Universal Technical Institute
Orlando, FL02-2027
Skills
- Quality Assurance
- Personal protective equipment (PPE) use
- Side loader
- Conveyor belts
- Manufacturing
- Machining
- Meal preparation
- Hazard communication
- LOTO
- Patient care
- RF Scanner
- Surveillance
- Lawn Care
- Forklift
- Order fulfillment
- Safe work practices
- Loader Operation
- Emergency procedures
- Order picker
- Overhead cranes
- Safety regulations
- Order picking
- Personal protective equipment (PPE) adherence
- Materials Handling
- Customer service
- Managing teams in warehouse setting - Largest team managed in a warehouse setting (1-5 team members)
- Reach Truck
- Heavy lifting
- Manual handling
- Delivery Driver Experience
- Maintenance
- Packing
- Cherry picker
- Experience with individuals with neurodevelopmental disorders
- Warehouse experience - Warehouse experience (3-5 years)
- Inventory control
- Pallet jack
- Shipping & Receiving
- Packaging
- Technical Proficiency
- Load & unload
- Forklift safety protocols
- Warehouse Distribution Experience
- Logistics
- Merchandising
- Freight Experience
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Forklift Certification
- OSHA Fire Safety Training Certification
- Fall Protection Certification
- Electric Pallet Jack Certification
- Pallet Jack Certification
- Driver's License
Languages
Spanish
Timeline
Mental Health Technician
Alabama Clinical Schools
01.2025 - 03.2026
Order Picker
Publish Distribution Center
03.2022 - 12.2024
Front End Associate
Walmart
01.2021 - 03.2022
Order Picker
Dollar General Warehouse
05.2020 - 01.2021
Machine Operator
Sterilite Warehouse
01.2020 - 05.2020
Customer Service Representative
Cspire Wireless
06.2019 - 01.2020
High school diploma -
Pinson Valley High School
Automotive Excellence -
Universal Technical Institute