Rashad Gans
Cincinnati,OH
Summary
Results-driven Assistant Produce Manager with over 12 years of experience in retail management. Skilled in employee training and customer engagement, consistently enhancing team performance and customer satisfaction through effective communication and problem resolution.
Overview
13
13
years of professional experience
Work History
Assistant Produce Manager
Kroger
Cincinnati, Ohio
10.2014 - Current
- Assisted in managing daily produce inventory and stock levels.
- Ordered stock to maintain optimal inventory levels. from suppliers according to established purchasing procedures.
- Replenished, rotated and culled displays several times daily.
- Trained new staff on produce handling and customer service techniques.
- Provided training for new employees on proper handling of produce merchandise.
- Received produce deliveries and unloaded produce.
- Resolved customer inquiries related to produce selection and availability.
- Assisted customers with produce questions and special orders.
- Resolved customer complaints in a professional manner.
Busser/Food Runner
Delaware North Sportservice
Cincinnati, Ohio
03.2014 - 09.2015
- Delivered food and beverages to ensure timely service and guest satisfaction.
- Collaborated with team members to streamline service flow and improve the guest experience.
- Cleaned and reset dining areas to create a welcoming environment for guests.
- Demonstrated initiative by proactively supporting colleagues during busy shifts.
Busser
McDonald's
Cincinnati, Ohio
05.2013 - 08.2013
- Cleared and reset tables promptly to prepare for new guests, enhancing overall dining experience.
- Ensured cleanliness in dining areas and customer service zones, contributing to a welcoming atmosphere.
- Collaborated with team members to ensure smooth dining experiences.
- Displayed a friendly attitude towards customers, fostering positive interactions and satisfaction.
- Ensured compliance with health and safety standards throughout the restaurant.
Education
High School Diploma -
Purcell Marian High School
Cincinnati, OH05-2014
Fire Service Technology Certificate - Fire Service Technology
Cincinnati State Technical And Community College
Cincinnati, OH08-2026
Skills
- Produce quality assurance
- Inventory management
- Customer service
- Employee training
- Problem resolution
- Teamwork
- Team collaboration
- Multitasking
- Self motivation
- Communication skills
- Positive attitude
Timeline
Assistant Produce Manager
Kroger
10.2014 - Current
Busser/Food Runner
Delaware North Sportservice
03.2014 - 09.2015
Busser
McDonald's
05.2013 - 08.2013
High School Diploma -
Purcell Marian High School
Fire Service Technology Certificate - Fire Service Technology
Cincinnati State Technical And Community College