Summary
Overview
Work History
Education
Skills
Timeline
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Rashad Jones

Greenville,SC

Summary

Proven customer service expert from Douglas Baker, adept in transaction accuracy and problem-solving, with a knack for fostering positive customer interactions and teamwork. Recognized for exceptional service and performance, I bring a friendly attitude and a commitment to excellence, significantly contributing to process improvements and team training.

Overview

1
1
year of professional experience

Work History

Ingles

Douglas Baker
04.2023 - 06.2024

Responsibilities

**Customer Interaction:** Greet customers warmly and provide courteous service. Assist with product inquiries and handle complaints or escalate when necessary.

**Transaction Management:** Process various payment transactions accurately. Bag groceries carefully and maintain a balanced cash drawer.

**Inventory Awareness:** Stay informed about sales and product locations. Restock impulse-buy items near the register.

**Efficiency:** Scan items quickly to reduce wait times and manage breaks effectively.

**Sanitation and Safety:** Keep the cashier area clean and follow safety protocols for hazards.

**Team Collaboration:** Communicate with coworkers and assist in other departments as needed.

**Compliance and Security:** Adhere to store policies, monitor for theft, and verify IDs for alcohol/tobacco sales.

**Achievements:**
- Received positive customer feedback for service.
- Maintained a high accuracy record for transactions.
- Resolved customer issues independently.
- Earned recognition for performance and a positive attitude.
- Suggested process improvements and trained new hires.
- Managed busy periods with composure and adapted to changes.
- Volunteered for extra shifts during peak times.

Education

Associate of Science - Exercise Science

University of South Carolina Upstate
800 University Way, Spartanburg, SC 29303
05-2028

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration

  • Customer service
  • Problem-solving

Timeline

Ingles

Douglas Baker
04.2023 - 06.2024

Associate of Science - Exercise Science

University of South Carolina Upstate
Rashad Jones