Rashad Kennedy
Waldorf,MD
Summary
Enhance team performance and maximize customer satisfaction by strategically managing calls and implementing process improvements. Talented leader offering top-notch abilities in program management, interpersonal communication and administrative oversight. Successful at training and mentoring employees to promote culture of collaboration and continuous improvement.
Overview
6
6
years of professional experience
Work History
Armed Protective Security Officer
Department
Washington D.C
11.2021 - Current
- Maintained a log of all visitors and handed out passes that were collected upon exit
- Monitored key entry and exit points and report any suspicious actions
- Patrolled areas on foot
- Contacted superior clients and the appropraite authorites when an incident occurred.
Assistant Manager
Enterprise Holdings
Fort Washington, Md
07.2019 - 11.2021
- Hiring, training and developing new employees
- Resolve customer issues to their overall satisfaction
- Oversee a fleet of 250 vehicles
- Maintain an overall management style that follows company best practices
Management Trainee
Enterprise Holdings
Upper Marlboro, MD
07.2019 - 09.2020
- Contributed to a 10% increase in revenue of over $300,000 in August 2019 in comparison to August 2018
- Manage inventory of 150+ vehicles daily
- Assist customers and client body shops
Sales Advisor
Hennes & Mauritz
Waldorf, MD
05.2017 - 08.2018
- Assisted in supply chain management
- Maintained over $100,000 in assets
- Recognized as a top sales advisor for May and June of 2017
Customer Sales Associate
Men’s Warehouse
Waldorf, MD
10.2017 - 05.2018
- Improved sales by 15%
- Performed a cost-benefit analysis of existing and potential clients
- Operated a multi-line telephone daily
Education
Bachelor of Science - Criminal Justice
University of Maryland Eastern Shore Prince Anne
Skills
- Contract Development and Management
- Managing Employee Relations
- Managing Operations and Efficiency
- Federal and State Regulation Compliance
- Security Regulation Enforcement
- Crisis Management Plans
Timeline
Armed Protective Security Officer
Department
11.2021 - Current
Assistant Manager
Enterprise Holdings
07.2019 - 11.2021
Management Trainee
Enterprise Holdings
07.2019 - 09.2020
Customer Sales Associate
Men’s Warehouse
10.2017 - 05.2018
Sales Advisor
Hennes & Mauritz
05.2017 - 08.2018
Bachelor of Science - Criminal Justice
University of Maryland Eastern Shore Prince Anne
Similar Profiles
Angela AveryAngela Avery
Foster Care Provider at DepartmentFoster Care Provider at Department
CLAUDIA BlancoCLAUDIA Blanco
Revenue Technician at DepartmentRevenue Technician at Department
Jennifer DennisJennifer Dennis
Social Work Case Manager at DepartmentSocial Work Case Manager at Department