Rashad Mayo
Richmond,VA
Summary
Detail-oriented and analytical professional with 15+ years of experience in high-accuracy, safety-critical, and documentation-heavy environments. Known for precision, disciplined workflow execution, and the ability to analyze complex situations to drive fast, accurate decisions. Skilled in data handling, quality control, reporting, and process improvement. Seeking to leverage my technical aptitude for career advancement and professional growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Onsite Medical Representative
Amazon
01.2024 - Current
- Served as a functional leader within Workplace Health & Safety, partnering with Operations, HR, and Safety leadership to manage injury prevention and associate care for a high-volume fulfillment center.
- Led daily floor engagement and coaching for associates and frontline managers, identifying at-risk behaviors and driving immediate corrective actions to reduce ergonomic and workplace injuries.
- Owned and managed the site’s workers’ compensation and return-to-work programs, coordinating care plans, accommodations, and compliance across multiple stakeholders.
- Acted as a trusted advisor to Area Managers and Operations Managers, providing guidance on injury trends, job modifications, and safe work practices.
- Independently assessed and triaged workplace injuries, making time-critical decisions aligned with medical protocols, business needs, and risk mitigation.
- Maintained audit-ready medical documentation and injury records, ensuring accuracy, regulatory compliance, and adherence to Amazon SOPs.
- Analyzed injury and incident trends to identify root causes and recommend data-driven process improvements to leadership.
- Supported and trained new team members on documentation standards, injury response workflows, and safety engagement expectations.
- Managed medical supply inventory and ensured readiness for emergency response at all times.
- Supported on-site emergency responses, maintaining operational continuity under high-pressure situations.
Firefighter / EMT
Henrico County Fire
01.2018 - 01.2024
- Analyzed rapidly changing, hazardous situations to determine safe and effective solutions.
- Operated and maintained firefighting tools, vehicles, and emergency equipment.
- Documented all medical care and prepared detailed turnover reports for hospital staff.
- Drove apparatus to emergency scenes and hospitals while following strict safety protocols.
- Conducted fire prevention inspections, identifying hazards and ensuring compliance with safety regulations.
- Responded to emergency calls, providing life-saving assistance and support in high-pressure situations.
Resident Specialist (RS I)
Department of Juvenile Justice
01.2018 - 01.2023
- Supervised residents to ensure safety, security, and compliance with behavioral programs.
- Monitored behavior, prevented abuse or rights violations, and intervened during crises.
- Collaborated with multidisciplinary teams to support youth development and reintegration.
- Maintained detailed documentation of incidents and resident interactions.
- Collaborated with multidisciplinary teams to assess needs and coordinate services for clients in juvenile justice system.
Command Post Controller
SOS Security LLC
01.2017 - 01.2018
- Conducted facility patrols and vehicle inspections, documenting findings accurately.
- Monitored CCTV and responded promptly to service calls.
- Reported suspicious activity and safeguarded property against theft and unauthorized access.
- Evaluated incident reports to identify trends and recommend strategic improvements in security measures.
Static Force Officer
Triple Canopy
01.2016 - 01.2017
- Responded to alarms and disturbances while maintaining composure under pressure.
- Screened individuals using detection equipment and adhered to strict security protocols.
- Remained flexible in rapidly evolving environments while managing high public traffic.
- Coordinated logistics and resource allocation to optimize mission success and efficiency.
Transportation Security Officer
TSA
01.2010 - 01.2015
- Executed federally mandated screening procedures to prevent prohibited items from entering aircraft.
- Operated X-ray technology, ETD systems, metal detectors, and advanced imaging technology.
- Communicated firm, clear directives to passengers to ensure regulatory compliance.
- Documented incidents and maintained accurate, detailed security reports.
- Analyze security data to identify trends and recommend adjustments to procedures for heightened safety measures.
Education
Software Engineer Program - Computer Programming
TripleTen
San Francisco, CA06.2026
Skills
- Quality assurance
- Documentation accuracy
- Proficient in JavaScript
- HTML
- Proficient in CSS3 styling
- React
- Emergency response
- Communication
- Coaching & engagement
- Risk mitigation
- Relationship management
- Customer support
- Time-critical decision making
Affiliations
International Consortium of Minority Cybersecurity Professionals – New York, NY
Certification
- VA DCJS Certified (05E Arrest Authority, 075E Armed Security)
- NREMT-B
- FF1-FF2
- Hazmat Awareness/Operations
- EVOC
- CPR/AED/First Aid (Active)
Timeline
Onsite Medical Representative
Amazon
01.2024 - Current
Firefighter / EMT
Henrico County Fire
01.2018 - 01.2024
Resident Specialist (RS I)
Department of Juvenile Justice
01.2018 - 01.2023
Command Post Controller
SOS Security LLC
01.2017 - 01.2018
Static Force Officer
Triple Canopy
01.2016 - 01.2017
Transportation Security Officer
TSA
01.2010 - 01.2015
Software Engineer Program - Computer Programming
TripleTen