Rashad Sexton
Summerville,SC
Summary
Motivated professional with strong communication and training skills in retail environments. Known for attention to detail and a driven work ethic, consistently achieving operational excellence and enhancing the customer experience.
Overview
3
3
years of professional experience
Work History
Retail Sales Manager 1
Zumiez
North Charleston, South Carolina
07.2025 - Current
- Managed daily store operations and maintained visual merchandising standards.
- Trained and mentored staff on customer service best practices.
- Developed product knowledge through regular training sessions for team members.
- Tracked inventory levels and initiated timely restocking to ensure product availability.
- Implemented promotional displays to enhance customer engagement and sales.
- Collaborated with the management team to resolve customer issues effectively.
- Maintained a clean, organized store environment to improve the shopping experience.
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained a clean work environment to promote safety standards.
- Resolved conflicts between customers and staff members in a professional manner.
- Monitored employee performance and provided feedback to improve productivity.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Provided guidance to staff members regarding operational procedures.
- Monitored team sales targets and addressed deficiencies.
- Reviewed store policies and made changes to streamline operations and increase productivity.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
- Fostered a positive work environment, encouraging teamwork and employee engagement.
Escape Room Attendant
Stars And Strikes Family Entertainment Center
Summerville, South Carolina
08.2023 - 07.2025
- Demonstrated excellent customer service skills when interacting with guests.
- Assisted guests with requests to improve overall stay experience.
- Responded quickly to guest inquiries.
- Cleaned and maintained guest rooms to ensure a pleasant experience.
- Inspected and restocked supplies in guest rooms and common areas.
- Reported maintenance issues to management for timely resolution.
- Collaborated with team members to achieve daily cleaning targets.
- Trained new staff on proper cleaning procedures and standards.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Prepared checklists for daily assignments ensuring that all tasks have been completed correctly.
- Organized supplies for use based on expected customer needs.
Education
High School Diploma -
Summerville High School
Summerville, SC06-2024
Skills
- Customer relationship management
- Visual merchandising
- Inventory management
- Sales forecasting
- Retail operations
- Employee training
- Cash handling
- Customer service
- Team collaboration
- Attention to detail
- Effective communication
- Driven work ethic
Timeline
Retail Sales Manager 1
Zumiez
07.2025 - Current
Escape Room Attendant
Stars And Strikes Family Entertainment Center
08.2023 - 07.2025
High School Diploma -
Summerville High School