Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Rashad Simpson

Little Elm

Summary

Experienced leader transitioning from manufacturing to management with a strong background in product line management and team supervision. Proven track record in optimizing operations and implementing lean principles to drive efficiency and quality. Successfully led cross-functional teams to achieve organizational goals and fostered a culture of high performance. Eager to leverage leadership and operational expertise to excel in a management role.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

NTB-National Tire & Battery
12.2024 - Current
  • Worked alongside service advisors to create successful repair plans, enhancing customer satisfaction.
  • Ensured accurate repair assessments through the use of cutting-edge diagnostic technology.
  • Stocked store with necessary equipment, parts, and resources to ensure timely service.
  • Forged strategic alliances with vendors to boost service quality and dependability.
  • Conducted routine evaluations to enhance employee performance.
  • Managed and directed various shop and field service technicians.
  • Boosted sales volume by introducing products to new retailers.

Production Operator

Miter Brands
09.2023 - 11.2024
  • Verified finished products met specifications through comprehensive inspections prior to customer shipment.
  • Partnered with team members to refine production operations, achieving a significant cut in downtime.
  • Troubleshot HMI systems efficiently to reduce downtime, enhancing system reliability by 15%.
  • Trained new operators on equipment usage and safety standards to enhance team performance.
  • Executed meticulous dura installations, enhancing overall product standards.

Customer Support Supervisor

Floor & Décor
12.2021 - 09.2023
  • Developed and executed training strategies to eliminate variance discrepancies, leading to a 30% improvement in team accuracy.
  • Oversaw daily operations encompassing scheduling, cash handling, and task delegation.
  • Utilized Forklift Reach and Electric Pallet Jack certification to optimize inventory processes.
  • Trained and mentored new cashiers on customer service excellence and register operations.
  • Validated precise data entry and managed information in SAP CRM system.

Production Supervisor

Dakkota Integrated Systems
08.2013 - 11.2021
  • Implemented Lean Manufacturing methods for outbound shipment inspections, achieving a reduction in defects.
  • Assembled automotive components for Ford Motor Company, consistently exceeding daily production targets.
  • Oversaw employee scheduling, timekeeping, and performance evaluations to enhance workforce productivity.
  • Upheld safety and quality standards across all processes, resulting in exceptional product quality.
  • Resolved quality issues as customer liaison, maintaining product standards.
  • Enhanced team efficiency through effective direction of 40+ hourly staff.

Education

Culinary Arts

Illinois Institute of Art
Chicago, IL
01.2006

Skills

  • OSHA Forklift Certification
  • Aerial Lift Certification
  • UKG
  • Paycor
  • Point Of Sale
  • Lean Manufacturing (5S, 6S, 5 Weeks)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • HMI Troubleshooting Specialist
  • Employee Training & Development
  • Production Scheduling
  • Quality Assurance
  • Safety Compliance
  • Inventory Control
  • Data Entry

Timeline

Assistant Store Manager

NTB-National Tire & Battery
12.2024 - Current

Production Operator

Miter Brands
09.2023 - 11.2024

Customer Support Supervisor

Floor & Décor
12.2021 - 09.2023

Production Supervisor

Dakkota Integrated Systems
08.2013 - 11.2021

Culinary Arts

Illinois Institute of Art

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