Rashad Varnell-King
Ft. Washington,MD
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Reliable Quality Control Specialist with abilities in, operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Physically fit and adaptable with the capability to work in various work environments. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Micheal’s Organization Military Housing
03.2023 - Current
- Assists in housing active duty service member's of all branches
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to requests and scheduled appointments for property showings.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
QC
Guidehouse
05.2021 - 10.2022
- Ensure product quality is maintained or improved
- Correct any application that needs correction before sending it off
- Make calls to ensure the proper documentation have been sent
- Prepare audit documents with all required information and questions to perform audits with and update quarterly or annually as required for future and further audits of repeat audit requirements
- Lead audits following prepared documents, ask audit questions, provide clarity to questions, and document answers
- Contact partners and clients via telephone and written correspondence to assist with the completion of the certification application process
Specialist
South Caroline Project
10.2022 - 12.2022
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Followed all company policies and procedures to deliver quality work.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Managed daily Apps, Calls and Reports to support business needs.
Security Guard
Securitas Security Services USA
01.2020 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Assistant Property Manager
Kettler
04.2018 - 05.2020
- Supervised on‐site staff in the absence of Property Manager
- Maintained all accounting, collecting and posting rent, financial
- Managed prepaid and delinquent accounts and show consistent goals of 0.1%
- Completed administrative functions such as banking activities, financial reporting, and account reconciliation
- Filed and followed all court-filing procedures accurately
- Efficiently completed deposit accounting
- Completed owner's reports including executive summary report, budget reforesting, variance report, and month over month summary
- Monitored financial operations and achieved budgeted NOI
- Fostered on‐going positive relationship with residents and deliver exceptional customer service to ensure maximum number of lease renewals
- Worked with the Property Manager to coordinate tenant improvement and capital projects
- Assisted with all lease administration duties.
Education
Business Management
Skills
- Performance Management
- Cash Management
- Customer Service
- Team Supervision
- Attention to Detail
- Quality Standards
- Microsoft Access
- Microsoft Excel
- Microsoft Office
- Quality Control Analysis
- Appointment Scheduling
- Telecommunications
Timeline
Leasing Consultant
Micheal’s Organization Military Housing
03.2023 - Current
Specialist
South Caroline Project
10.2022 - 12.2022
QC
Guidehouse
05.2021 - 10.2022
Security Guard
Securitas Security Services USA
01.2020 - 05.2021
Assistant Property Manager
Kettler
04.2018 - 05.2020
Business Management
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