Rashad Welch
Arlington,TX
Summary
Conscientious and compassionate Theme Park professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
In Park Services Manager
Six Flags Over Texas & Hurricane Harbor
05.2023 - Current
- Managed employees more than 300 employees from the In Park Services Division which included Retail, Rentals and Food & Beverage Operations
- Managed and motivated employees to be productive and engaged in work.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Organized and led staff orientation programs and training to promote collaboration.
- Conducted through employee investigations and performance reviews
- Created and streamline job postings to align with company and park financial and headcount goals.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
General Manager
Andys Frozen Custard
12.2022 - 05.2023
- Managed recruiting, onboarding & training for all new associates & managers.
- Increased profitability by 10% over budget after taking over by proper inventory & labor management.
- Oversee all aspects of operations for two stores
- Budget planning & expense forecasting.
- Guided management and supervisory staff to promote smooth operations.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Department Supervisor
Six Flags St. Louis
04.2018 - 12.2022
- Centralize focus on creating a positive work environment, cohesive collaboration, and team satisfaction.
- Oversee all aspects of department training for team members & department leadership.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
Skills
- Policy/program development
- Cross-functional team management
- Staff training, development & retention
- Project management
- Budgeting and cost control strategies
- Employee Relations
- Compliance
Certification
- ServSafe Manager Certification
- ServSafe Certified Proctor & Instructor
Affiliations
- United States Army
Timeline
In Park Services Manager
Six Flags Over Texas & Hurricane Harbor
05.2023 - Current
General Manager
Andys Frozen Custard
12.2022 - 05.2023
Department Supervisor
Six Flags St. Louis
04.2018 - 12.2022
Similar Profiles
David KellerDavid Keller
Food Service Worker at Six Flags Hurricane HarborFood Service Worker at Six Flags Hurricane Harbor
Kieran OckerKieran Ocker
Operations Supervisor at Six Flags Hurricane Harbor SplashtownOperations Supervisor at Six Flags Hurricane Harbor Splashtown
Jacob FifeJacob Fife
Food and Beverage Cashier at Six Flags Magic Mountain & Hurricane HarborFood and Beverage Cashier at Six Flags Magic Mountain & Hurricane Harbor
Gina AndersonGina Anderson
Inside Sales Specialist at The Window StoreInside Sales Specialist at The Window Store
JASZMINE ADAMSJASZMINE ADAMS
Security Officer at FCS SecuritySecurity Officer at FCS Security