Summary
Overview
Work History
Education
Skills
Timeline
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Rashad Williams

Jacksonville

Summary

Results-driven administrator with extensive experience at UPS, recognized for enhancing operational efficiency and fostering team collaboration. Proven ability to improve morale and productivity through effective employee scheduling. Skilled in strategic planning and conflict resolution, ensuring a safe and compliant work environment. Aiming to leverage expertise in optimizing workforce management for continued organizational success.

Overview

18
18
years of professional experience

Work History

Full Time Supervior

UPS
Jacksonville
05.2007 - Current
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Posted work hours completed to files to properly bill clients.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Processed new employee paperwork and entered information into payroll system.
  • Recorded adjustments to previous pay-related errors.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Created reports related to labor costs, payroll expenses, and other relevant data.
  • Tracked employee vacation, personal and sick leave earnings and use.
  • Managed disputes between employees concerning missed shifts or incorrect timesheet entries.
  • Enforced company policies on attendance, punctuality, and overtime.
  • Assessed staffing needs to ensure adequate coverage during peak periods of business activity.
  • Implemented new operational procedures, increasing efficiency.
  • Oversaw the training of new hires on proper use of the timekeeping system software.
  • Complied with company policies, objectives and communication goals.
  • Trained new employees on company timekeeping systems.
  • Reviewed timesheets for accuracy before submitting them for payroll processing.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Developed schedules for staff members based on job requirements and availability.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
  • Resolved conflicts between employees over scheduling issues or absences from work.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Tracked employee vacation days, sick leave, personal days, and other forms of time off.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked with cross-functional teams to achieve goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Operated equipment and machinery according to safety guidelines.
  • Completed day-to-day duties accurately and efficiently.

Education

Associate of Arts - Communications

Florida State College
Jacksonville, FL
04-2014

Skills

  • Payroll administration
  • Timekeeping systems
  • Data analysis
  • Employee scheduling
  • Safety compliance
  • Staff training
  • Workforce management
  • Team building
  • Communication skills
  • Problem solving
  • Performance management
  • Operational efficiency
  • Attendance tracking
  • Efficiency optimization
  • Delegation
  • Mentoring staff
  • Staff discipline
  • Staff management
  • Staff education
  • Training and mentoring
  • Employee motivation
  • Safety protocols
  • Process improvement
  • Policy and procedure development
  • Task delegation
  • Documentation and reporting
  • Analytical thinking
  • Expectation setting
  • Operations management
  • Public speaking
  • Policy enforcement
  • Coaching and mentoring
  • Goal oriented
  • Decision-making
  • Strategic planning
  • Employee development
  • Department organization
  • Verbal and written communication
  • Payroll processing
  • Data analytics
  • Processes and procedures
  • Relationship building
  • Excellent communication
  • Detail orientation
  • Written communication

Timeline

Full Time Supervior

UPS
05.2007 - Current

Associate of Arts - Communications

Florida State College

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Rashad Williams