Terrance Collins
Clearwater,FL
Summary
Experienced with employee relations, talent management, and conflict resolution. Utilizes comprehensive HR strategies to foster productive work environment. Strong understanding of organizational development and compliance with labor laws.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Director/ Business Office Manager
The Care Center at Pinellas Park
04.2023 - 12.2024
- Interview, hire, onboarding, training, payroll and orientation
- Process Medicaid applications
- Meeting with family and residents
- Handling of resident funds
General Manager
Wingstop
12.2021 - 07.2023
- Interviewing, hiring, and onboarding
- Payroll Processing
- Inventory
- Training new staff, current staff and managers
- Meeting and exceeding sales goals
Human Resources Director
Consulate Health Care
09.2021 - 12.2021
- Hiring, onboarding, training, orientation and more
- Payroll processing
- Labor management
- Recruitment and employee retention
- Reconciliation of staff and agency hours
General Manager
7-Eleven
03.2021 - 09.2021
- Achieve or exceed company financial and operational goals while maintaining excellence and upholding company policies and procedures
- Recruiting, hiring, training, and developing a solid team of high performers
- Conducts new hire orientation, scheduling, and onboarding process
- Prepares new hires paperwork (I-9 forms) and benefits package
- Labor management
Admissions Representative Team Lead
Bayfront Health St. Pete
06.2020 - 04.2021
- Screen patients' medical insurance and payment information validity and verify third-party approvals when necessary
- Guide patients through the admission process and gather relevant personal information through preadmission interviews
- Maintains a safe hospital facility through adherence to our stated professional standards and policies as well as full compliance with local, state, and federal laws
- Verify patient identification and issue hospital identification band as required
Assistant Property Manager
ZRS Management, LLC
08.2018 - 06.2020
- Assist with managing the day-to-day operations of the apartment community
- Work with the Resident Manager to direct the efforts to the on-site staff to ensure apartments are ready for move-in and are maintained in a satisfactory manner
- Work closely with community partners and build working relationships with service providers/community support workers
- Training, hiring, onboarding, orientation, and payroll processing
- Oversee, approve, and prepare all lease-related paperwork in an accurate and timely manner
Leasing Specialist/Sales Recruiter
Osprey Pointe
07.2017 - 08.2018
- Market, show and lease apartments to potential residents
- Build good relationships and be responsive to tenants and service providers
- Document in tenant files in a timely manner, within the week
- Oversee and follow established policies and procedures regarding the qualifications, screening, and acceptance of applicants for residency
- Orientation, hiring, training, onboarding, staffing, and payroll processing
- Employee retention and recruitment
Assistant Property Manager
Liberty Group Apartment Staffing
12.2016 - 03.2018
- Assist with managing the day-to-day operations of the apartment community
- Work with the Resident Manager to direct the efforts to the on-site staff to ensure apartments are ready for move-in and are maintained in a satisfactory manner
- Work closely with community partners and build working relationships with service providers/community support workers
- Hiring, training, onboarding, orientation, payroll processing
- Oversee, approve, and prepare all lease-related paperwork in an accurate and timely manner
Education
High School Diploma -
Dixie Hollins High School
Associate in Science (AS) - Nursing
Galen College of Nursing
Saint Petersburg, FL03.2025
Certification
- BLS Certification, Present
- CPI Certification, Present
- AHA Certification, Present
- CPR Certification, Present
- Certified Medication Technician, 05/01/23 to 05/01/24
- Driver's License, 10/01/16 to 05/01/26
- Certified Medication Aide, 02/01/23 to 04/01/24
- ServSafe, Present
- AED Certification, Present
- CNA, Present
- RN License, Present
- Professional In Human Resources, Present
- Real Estate License, Present
- GM Certification, Present
- Food Handler Certification, Present
- First Aid Certification, Present
- RBT Certification, Present
Timeline
HR Director/ Business Office Manager
The Care Center at Pinellas Park
04.2023 - 12.2024
General Manager
Wingstop
12.2021 - 07.2023
Human Resources Director
Consulate Health Care
09.2021 - 12.2021
General Manager
7-Eleven
03.2021 - 09.2021
Admissions Representative Team Lead
Bayfront Health St. Pete
06.2020 - 04.2021
Assistant Property Manager
ZRS Management, LLC
08.2018 - 06.2020
Leasing Specialist/Sales Recruiter
Osprey Pointe
07.2017 - 08.2018
Assistant Property Manager
Liberty Group Apartment Staffing
12.2016 - 03.2018
Associate in Science (AS) - Nursing
Galen College of Nursing
High School Diploma -
Dixie Hollins High School
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